User Experience Design Lead

The UX Design Lead is a key driving force behind the design direction of TABtouchs digital products. Youll lead a small team of UX Designers This is a hands‑on leadership role where youll largely lead by example balancing design execution mentorship and strategic thinking. Youll advocate for the user shape design processes and elevate the quality of our digital experiences. The UX Design Lead is responsible for: Oversee all aspects of the UX design process incorporating research ideation wireframing prototyping and implementation to ensure that our products meet the needs and expectations of our users while aligning with our business objectives. Collaborate cross‑functionally with product owners researchers developers engineers marketers and other stakeholders to ensure our customers enjoy intuitive engaging and seamless user experiences. Ensure consistency in style standards and design elements across various teams and solutions to maintain a unified user experience across mobile and web platforms Facilitate & collaborate within ideation sessions co‑design workshops generate opportunity canvases to drive innovation and develop solutions aligned with our product visions. Transform UX ideas into tangible user experiences through the creation of user journeys wireframes mock‑ups and prototypes. Utilise analytics and customer feedback to derive actionable insights identifying opportunities to optimize digital interfaces and elevate overall customer satisfaction Enhance customer‑led innovation design and decision‑making by adopting a rigorous user‑centred design approach in collaboration with User Research SMEs that involves research testing validating and iterating designs and workflows based on gathered user insights. Leading managing and mentoring a small but dynamic team of UX Designers Qualifications : Essential : Bachelors or Masters degree in Design Human‑Computer Interaction Psychology or a related field. Minimum 5 years proven experience in UX / UI design with at least 2 years in a UX Design Lead or Senior UX Designer role Proven experience / portfolio showcasing user‑centered design across web and mobile platforms. Deep understanding of UX design principles interaction design and usability heuristics. Proficiency in design tools such as Figma Sketch Adobe XD or similar software. Excellent communication presentation and stakeholder management / influencing skills. Ability to thrive in a fast‑paced customer‑focused environment and manage multiple projects effectively. Experience working in Agile or Lean product development environments. Familiarity with front‑end development technologies (HTML CSS JavaScript). Knowledge of data‑driven design A / B testing and analytics tools. Understanding of accessibility standards and guidelines (WCAG Section 508). Desirable : Experience in managing and nurturing a team of UX designers. Experience in conducting user research and applying human‑centred design techniques Experience in developing comprehensive user journey maps service blueprints and experience frameworks that guide end‑to‑end user experiences Experience in wagering / gaming fintech or other regulated industries Additional Information : What are you waiting for Apply now with your CV Portfolio outlining your design work and cover letter telling us why youre the perfect fit for this opportunity. For more information visit Careers at RWWAor contact us at As part of the recruitment process you will be required to complete Pre‑Employment screening which will include two reference checks police clearance and Australian Working Rights check. Please note this role is only open to applicants that hold Australian Working Rights and we do not offer Work Sponsorship Visas. Additional benefits Personal learning and development budget Hybrid and flexible work arrangements 17.5% loading on Annual Leave Enjoy discounts on optical and Private Health Insurance The opportunity to participate in a variety of regular employee experience events and wellness initiatives. Generous maternity / paternity leave entitlements Onsite Parking At Racing and Wagering WA we recognise that we are strengthened by diversity of gender thought experience and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly. We are an Equal Opportunity Employer and encourage women people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply. We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. Applications close Friday 31st October 2025 Remote Work : No Employment Type : Full‑time Key Skills Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes Experience : years Vacancy : 1 #J-18808-Ljbffr