Service Desk Analyst
vor 3 Wochen
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst in Orange, NSW to join our growing team. As the IT Service Desk Analyst, you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems. What You'll Do: Our customers' first point of contact is with our Service Desk Analysts. Working in customer service, no two days are ever the same since you're always resolving tickets from various customers while building a rapport with them. Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or elevate issues as needed, while communicating clearly and proactively until the issue is resolved. Communicating with customers through a variety of channels (phone, email and chat). Providing support on a shift basis covering between the hours of 7am and 7pm, Monday to Friday. What You'll Bring: Epic customer service skills Passion for helping others and a thirst for knowledge Technology enthusiast Communicating technical information in an easy way to understand Amazing time management, strong analytical and problem‑solving skills Share in our passion for improvement, always looking for opportunities to improve Why You'll Love Working Here: Hybrid working (for majority of our roles) with team anchor days to support collaboration. Extensive training and development opportunities that enable continual growth as part of your career planning. Extensive discounts and benefits to maximise your money. A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. Note: A valid Vulnerable People /Working with Children Check (WWCC) and Police Check are required. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitOverview Base pay range: A$55,000.00/yr - A$65,000.00/yr At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We are on a mission to...
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Service Desk Analyst
vor 3 Wochen
Newcastle City Council, Österreich Randstad VollzeitKickstart Your Tech Career as a Service Desk Analyst! | Newcastle Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst! This is your chance to be the crucial first point of contact, resolving technical issues and connecting...
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Hybrid IT Service Desk Analyst — Training
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitA leading tech company in Orange, NSW, is seeking a passionate IT Service Desk Analyst. This role involves providing first-level support, troubleshooting hardware, software, and network issues, and communicating with customers through various channels. Ideal candidates will possess excellent customer service and problem-solving skills and have a technology...
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Service Desk Analyst
vor 4 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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Service Desk Analyst
vor 3 Wochen
Wollongong City Council, Österreich Wirrigan Group VollzeitContract: 12/01/2026 - 26/06/2026 with possibility of extension Location: Parramatta, Newcastle, Wollongong, and Bathurst As a Service Desk Analyst you will be the first level of technical resolution for all reported ICT-related incidents and requests, working closely with key internal stakeholders across various technology units to ensure efficient and...
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich IPH Limited VollzeitIPH Limited currently have a full time, permanent opportunity for a Service Desk Analyst, to join our Australia New Zealand Information Technology team of experts. The Service Desk Analyst acts as the first point of contact for all application and hardware IT incidents, request and enquiries for internal staff. The scope of work includes answering help desk...
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Service Desk Analyst
vor 3 Wochen
Bathurst Regional Council, Österreich Wirrigan Group VollzeitContract: 12/01/2026 - 26/06/2026 with possibility of extension Location: Parramatta, Newcastle, Wollongong and Bathurst As a Service Desk Analyst you will be the first level of technical resolution for all reported ICT-related incidents and requests, working closely with key internal stakeholders across various technology units to ensure efficient and...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Anglicare VollzeitService Desk Analyst page is loaded## Service Desk Analystlocations: Anglicare Hub Macquarie Parkposted on: Posted Todaytime left to apply: End Date: November 23, 2025 (9 days left to apply)job requisition id: JR5143**Transform lives, every single day**At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.We’re a...
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Hybrid IT Service Desk Analyst
vor 4 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitA local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...
