Service Desk Analyst
vor 3 Wochen
Contract: 12/01/2026 - 26/06/2026 with possibility of extension Location: Parramatta, Newcastle, Wollongong, and Bathurst As a Service Desk Analyst you will be the first level of technical resolution for all reported ICT-related incidents and requests, working closely with key internal stakeholders across various technology units to ensure efficient and effective service delivery. The ideal candidate will demonstrate a strong commitment to customer service, excellent communication skills, and the ability to resolve technical issues in a timely and professional manner. Key Responsibilities Act as the first point of contact for all ICT inquiries and incidents. Troubleshoot and resolve basic hardware and software issues. Log, prioritise, and elevate incidents as required within agreed service levels. Collaborate with other technology teams to ensure timely resolution of issues. Communicate technical information clearly and effectively to customers. Qualifications Proven experience in an operational service desk or contact centre environment. Strong customer service focus with a proactive and positive attitude. Familiarity with the Remedy helpdesk framework (preferred but not essential). Ability to meet deadlines and deliver outcomes within agreed schedules. Excellent verbal and written communication skills. #J-18808-Ljbffr
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Service Desk Analyst
vor 3 Wochen
Newcastle City Council, Österreich Randstad VollzeitKickstart Your Tech Career as a Service Desk Analyst! | Newcastle Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst! This is your chance to be the crucial first point of contact, resolving technical issues and connecting...
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitOverview Base pay range: A$55,000.00/yr - A$65,000.00/yr At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We are on a mission to...
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Service Desk Analyst
vor 4 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitAt Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer...
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Service Desk Analyst
vor 3 Wochen
Wollongong City Council, Österreich Wirrigan Group VollzeitA leading tech services firm is looking for a Service Desk Analyst in New South Wales to provide first-level technical support for ICT-related incidents. The ideal candidate will have a strong commitment to customer service and excellent communication skills, ensuring efficient resolution of technical issues. Responsibilities include troubleshooting, logging...
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Hybrid Service Desk Analyst — First-Line IT Support
vor 3 Wochen
Wollongong City Council, Österreich Randstad VollzeitA leading recruitment agency is seeking a motivated individual to join as a Service Desk Analyst in Wollongong. You will provide first-level ICT support, troubleshoot technical issues, and ensure exceptional customer service. This role offers a hybrid work model with flexible shifts. Ideal candidates are strong in technical support and customer service....
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Service Analyst
vor 3 Wochen
Wollongong City Council, Österreich Randstad VollzeitKickstart Your Tech Career as a Service Desk Analyst! Are you passionate about ICT support and delivering exceptional customer service ? Randstad is recruiting on behalf of EDConnect, Service & Channels, seeking motivated individuals to join our team in Wollongong as a Service Desk Analyst ! This is your chance to be the crucial first point of contact,...
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Service Desk Analyst
vor 3 Wochen
Bathurst Regional Council, Österreich Wirrigan Group VollzeitContract: 12/01/2026 - 26/06/2026 with possibility of extension Location: Parramatta, Newcastle, Wollongong and Bathurst As a Service Desk Analyst you will be the first level of technical resolution for all reported ICT-related incidents and requests, working closely with key internal stakeholders across various technology units to ensure efficient and...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich IPH Limited VollzeitIPH Limited currently have a full time, permanent opportunity for a Service Desk Analyst, to join our Australia New Zealand Information Technology team of experts. The Service Desk Analyst acts as the first point of contact for all application and hardware IT incidents, request and enquiries for internal staff. The scope of work includes answering help desk...
