Account Manager
vor 4 Wochen
Nine’s assets include the 9Network, major mastheads such as The Sydney Morning Herald, The Age and The Australian Financial Review, radio stations 2GB, 3AW, 4BC and 6PR, digital properties such as nine.com.au, 9Now, 9Honey, Pedestrian.TV, Drive, subscription video platform Stan and a majority investment in Domain Group.
Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.
We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.
Job Description
The Account Manager is responsible for driving sales of our newspapers through the newsagent, retail, distributor and accommodation channels. You will build and maintain strong relationships and provide a high level of customer support to existing accounts to maintain distribution of Nine publications, as well as actively seeking new business opportunities.
Day to day you will:
Develop and maintain relationships with key retailers, distributors, and hotels across assigned territories.
Investigate and report on escalated subscriber/delivery service complaints.
Meet with distributor/ news-agency purchasers (prior to take-over where necessary), to outline basic Nine retail and distribution requirements
Monitor product display, branding and signage across assigned territory
Assist with the performance management of newsagents and general retailers
Monitor general retailer supplies across assigned territories
Investigate and report on contract performance issues as required
Provide point of contact for Circulation team
Liaise with Logistics Contractors to resolve issues as they arise
Please note you will be required to have a valid Australian Drivers license for this position.
Qualifications
What we would like to see:
Self-motivated with the ability to work unsupervised
Previous account management, customer service or sales experience
A good understanding of the newsagent and distribution network
Strong communication and interpersonal skills
Excellent presentation and negotiation skills
Customer focus
Excellent planning and priority setting
Current drivers licence.
CRM experience (salesforce) is ideal but not essential
Additional Information
Our Commitment to Diversity and Inclusion:
At Nine, we are committed to fostering a workforce that embraces all aspects of diversity and inclusion and where practices are equitable to ensure our people experience a sense of belonging. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best. Should you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, nationalities, backgrounds and cultures.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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