Service Desk Analyst
vor 23 Stunden
Service Delivery Analyst Competitive salary with 20% bonus About Our Client This large organisation operates within the property industry and is renowned for its innovative approach and commitment to excellence. With a strong presence in Sydney, the company is dedicated to delivering high-quality services and maintaining a robust technology infrastructure. Job Description Provide first-level and second level IT support to internal stakeholders and resolve technical issues promptly. Monitor and manage service desk tickets, ensuring timely resolution and escalation when necessary. Assist with the setup and maintenance of hardware, software and user accounts. Document and maintain accurate records of support requests and resolutions. Collaborate with the technology team to improve IT processes and systems. Provide training and guidance to users on IT tools and best practices. Ensure compliance with company policies and IT security standards. Contribute to continuous improvement initiatives within the service desk function. The Successful Applicant A successful Service Desk Analyst should have: Relevant qualifications in Information Technology or a related field. \4+ yeras Experience in a level 2 service desk or IT support role within a professional environment. ITIL certification holder Experience in Ms Entra ID, Active directory and Service now Strong problem-solving skills with a proactive approach to troubleshooting. Excellent communication and interpersonal abilities. Knowledge of IT systems, applications, and hardware. Australian Citizen or PR holder A commitment to providing high-quality customer service. What's on Offer Permanent role based in Sydney. This is a full time onsite role Collaborative and supportive company culture. If you're ready to take the next step in your career as a Service Desk Analyst in Sydney's property industry, we encourage you to apply now #J-18808-Ljbffr
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Service Desk Analyst
vor 4 Wochen
Council of the City of Sydney, Österreich Interactive VollzeitService Desk Analyst Join our renowned Service Desk, geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst , your role goes beyond fixing problems – you'll be the single point of contact for all incidents and service requests, whilst ‘wowing’ our customers with your expertise. You will continually look to...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Interactive Pty Ltd VollzeitJoin our renowned Service Desk, geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst , your role goes beyond fixing problems – you'll be the single point of contact for all incidents and service requests, whilst ‘wowing’ our customers with your expertise. You will continually look to improve our ITSM...
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Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich NSW Education Standards Authority VollzeitIntroduction Join to apply for the Service Desk Analyst role at NSW Education Standards Authority . This is a targeted recruitment under Rule 26 of the Government Sector Employment (General) Rules 2014 where only Aboriginal or Torres Strait Islander people are considered eligible to apply for this role. $84,659 - $92,701 p.a. plus superannuation and annual...
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Hybrid IT Service Desk Analyst
vor 24 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitA local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...
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Service Desk Senior Analyst
vor 1 Woche
Council of the City of Sydney, Österreich NSW Government VollzeitJob Description - Service Desk Senior Analyst (0000B5PH) Service Desk Senior Analyst - 0000B5PH 1 x Ongoing Full-Time 1 x Temporary Full-Time up to 11 May 2026 About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the...
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Service Desk Analyst
Vor 6 Tagen
Council of the City of Sydney, Österreich Ethan VollzeitService Desk Analyst Role created due to an internal promotion. Excellent opportunity to be mentored and supported in your career journey. When the rest of the world is headed left, Ethan goes right. We're more than an IT, telco, and cloud provider, we're disruptors and game‑chasers – the kids in the class always doodling, creating, and innovating. Can...
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Service Desk Analyst
vor 3 Wochen
Newcastle City Council, Österreich Randstad VollzeitKickstart Your Tech Career as a Service Desk Analyst! | Newcastle Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst! This is your chance to be the crucial first point of contact, resolving technical issues and connecting...
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Service Desk Analyst: End-User Support
Vor 6 Tagen
Council of the City of Sydney, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitService Desk Analyst A leading technology recruitment firm in New South Wales is seeking a Service Desk Analyst to provide support to end users across all systems and applications. This role involves troubleshooting desktop and system-related issues while ensuring business continuity. The successful candidate will possess substantial experience in a service...
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Service Desk Analyst
vor 4 Wochen
City of Melbourne, Österreich Interactive VollzeitService Desk Analyst Join Interactive , a dynamic tech company that is constantly growing and evolving. Our renowned Service Desk is geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst, your role goes beyond fixing problems – you’ll be the single point of contact for all incidents and service requests,...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich The Network VollzeitService Desk Analyst (BBBH10187) Sydney CBD, Sydney, Australia Service Desk Analyst With around 700 employees, this ASX-listed organisation is well known for its supportive and people-focused culture. Once you’re part of the team, you’ll want to stay! This is a fantastic opportunity for someone seeking a permanent position to start as soon as possible....