Client Services Manager
Vor 6 Tagen
Client Experience Manager Kaliba Coffs Harbour, New South Wales, Australia Base pay range A$100,000.00/yr - A$110,000.00/yr Direct message the job poster from Kaliba Senior IT Recruitment Consultant at Kaliba - Dedicated to securing the best Cyber Security & IT Infrastructure talent across Australia Client Services Manager – MSP (Client-Facing Leadership Role) Our client is seeking a talented Customer Experience Manager to lead their account management function and drive exceptional client outcomes. About the Role You’ll oversee key client relationships, guide strategic planning, and ensure delivery of high-quality technology services. You’ll also lead and mentor a small team, shaping a strong, client‑centric culture. Key Responsibilities Manage and grow relationships across key ICT accounts Lead strategic planning, QBRs, and technology roadmaps Communicate service value and ensure alignment with client goals Mentor Account Managers and oversee KPI performance Partner with Service Delivery to uphold SLAs and resolve escalations Drive continuous improvement based on feedback and service data Ensure accuracy across billing, renewals, and contract management Improve account management processes and CRM practices Collaborate with leadership on client strategy and company objectives What You’ll Bring Strong customer‑focused mindset and relationship‑building skills Excellent communication, presentation, and stakeholder management Experience leading account management or client services teams Ability to manage multiple priorities in a fast‑paced MSP environment Solid understanding of CRM tools and commercial processes Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology and Management Industries IT Services and IT Consulting #J-18808-Ljbffr
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Client Services
vor 3 Wochen
Coffs Harbour City Council, Österreich Captify Australia VollzeitA leading digital marketing firm is seeking an Account Manager in Sydney. In this crucial role, you will manage agency client accounts, identify upselling opportunities, and ensure top-notch service delivery. The ideal candidate has a background in account management or customer service, strong Excel skills, and thrives in a start-up environment. Generous...
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Client Services Manager
vor 2 Wochen
Orange City Council, Österreich MBC Group Services VollzeitTalent Acquisition Partner @ Pursuited | Provisional Psychologist | Futurist Pursuited is a talent matching platform and recruiter where candidates nominate the next step in their careers, and employers headhunt them. Occasionally, we look off-platform for great candidates who are sought after by our clients. Client: MBC Group Services are a dynamic and...
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Disability Services Manager
vor 4 Wochen
Coffs Harbour City Council, Österreich Nextt VollzeitOverview Looking for a Career Where You Can Truly Make a Difference? Join Our Client Experience Team in Coffs Harbour. We want a passionate experienced leader who thrives on creating exceptional client experiences and to be part of a team that is courageous, client-focused, and driven by human rights. This could be the perfect opportunity for you! At Nextt,...
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Client Experience Leader – IT Services
Vor 6 Tagen
Coffs Harbour City Council, Österreich Kaliba VollzeitA leading IT consultancy in New South Wales is seeking a Client Experience Manager to drive exceptional client outcomes. In this full-time role, you'll oversee key client relationships, guide strategic planning, and lead a small team. Ideal candidates will have a strong customer-focused mindset, excellent communication skills, and experience in account...
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Client Services Manager
vor 3 Wochen
City of Melbourne, Österreich ACS Property Services VollzeitACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being customer‑centric, constantly innovating, and fostering a spirit of unity – where we work as one team, one family....
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Service Manager
vor 7 Stunden
Coffs Harbour City Council, Österreich ClearCompany VollzeitAre you ready to lead a high-performing Service Department across multiple exciting automotive brands? Our client, located on the beautiful Mid North Coast of NSW, is seeking a talented and driven Service Manager to oversee their growing multi-franchise operation. With strong new vehicle sales—particularly across emerging brands—the service department is...
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Client Service Manager
Vor 4 Tagen
City Of Greater Geraldton, Österreich MIQ Corporate Services VollzeitMiQ Private Wealth is dedicated to being Australia’s most trusted financial services practice. Our mission is to enhance the lives of our clients and team members by providing first-class ongoing service built on a strong reputation and trust. We value a positive work environment and lead by example, displaying our core values: Sustainable, Progressive,...
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Client Success Partner
vor 3 Wochen
Coffs Harbour City Council, Österreich CT Group Solutions VollzeitA leading IT services provider in Melbourne is seeking a Client Success Manager to manage and nurture client relationships. This role requires strong technical skills and exceptional customer service abilities. You will act as a trusted advisor, ensuring client needs are met and solutions are aligned with business goals. Candidates should have over 3 years...
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Remote Service Consultant
vor 3 Wochen
Coffs Harbour City Council, Österreich Thryv VollzeitA digital marketing services company is seeking Service Consultants to join their remote team in Victoria. In this role, you'll support local businesses by managing customer relationships and providing expert advice on digital investments. Ideal candidates will have previous experience in customer service and a client-focused approach. Enjoy flexibility,...
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Client Support Officer
vor 3 Wochen
Coffs Harbour City Council, Österreich C3 Group VollzeitAbout the role C3 Group is seeking a vibrant Client Support Officer to join our team in Coffs Harbour, NSW. In this full‑time role as a key member of our Client Care team, you’ll be the friendly, first point of contact on our Service Desk – listening carefully, understanding problems, and keeping our clients informed. Your key responsibilities will be:...
