Training and Engagement Manager

Kia ora Are you passionate about creating and implementing impactful learning and engagement experiences? As a Training and Engagement Manager at Air New Zealand, based in Sydney, you'll shape the skills, engagement, and growth of our people, directly contributing to operational excellence and a standout experience for our Australian trade customers. With a strong reputation for culture, service, and innovation, Air New Zealand is consistently ranked as one of New Zealand’s most attractive employers. Behind the scenes, our corporate teams are shaping strategy, driving performance, and supporting a thriving, future‑fit business. After recently being voted New Zealand’s most attractive employer, Air New Zealand continues to earn global recognition for its great culture, outstanding customer service, and world‑class innovation. The role you will play Support delivery of innovative training and engagement programmes aligned with our performance objectives and business strategy. Develop strategic relationships internally and externally to ensure training and engagement initiatives are relevant, consistent, and effective. Continuously analyse programme performance and implement improvements for enhanced outcomes. Support with setting our training and engagement programmes against industry best practices to ensure excellence. Track and report on training spend. Support the Australian sales team with the planning and execution of trade shows, events and webinars. Design and execute trade familiarisation programmes Uphold the highest standards of safety and security across all activities and processes. Manage CRM and reporting tools for national sales What you’ll bring Ideally, 3-5+ years of proven experience in training development or trade support. Relevant tertiary qualifications in Training, Management, or equivalent experience. Strong stakeholder engagement skills with the ability to align training and engagement initiatives with business strategy. Demonstrated capability in performance analysis and continuous improvement. Excellent budget management and planning skills. GDS and CRM knowledge preferred We know great talent comes in many forms. If you bring strong experience and a fresh perspective, we’d love to hear from you. What we can offer you Discounted flights for you and your family FlexiLeave lets you take up to 4 extra weeks off each year. A learning culture that supports your next step, not just your current role. Ready for take-off? If you’re ready to make a significant impact in training and engagement at an award‑winning organisation, apply today and help Air New Zealand continue to set the standard for industry excellence. Applications close 20th November 2025. Additional Information At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles. If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process. Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. "Seek to bring distant horizons closer. Once near, seize them and make them your reality." #J-18808-Ljbffr