Client and Implementation Manager
vor 2 Wochen
Client & Implementation Manager The Client & Implementation Manager will partner with clients through the lifecycle supporting implementation, ongoing success and continued expansion of their use of Symplicity solutions. You will not only be a solution expert, but maintain strong business and analytical skills to unpack various client challenges and act as their trusted advisor in the implementation of these projects. The role will have you working closely across functional areas to ensure that our team is responding to client challenges and performing at the highest possible levels. Responsibilities Become a subject matter expert in Symplicity solutions and the way clients use them Facilitate discovery workshops to elicit client project requirements and document these accordingly Map Symplicity solution capabilities to client business requirements Establish and deliver on initial client implementation - including project plan, system configuration & training Manage client projects ensuring that deliverables & timelines are met with high‑level of communication at all stages. Advance a trusted advisor relationship with Clients ensuring that they are maximising their ROI from Symplicity solutions. Identify potential upsell and cross‑sell opportunities within client base and work with Account Executives to advance these opportunities. Develop and share client success stories in partnership with the Symplicity marketing team. Assess client risk and work across the Symplicity team to implement solutions that ensure a high‑level of client satisfaction Encourage customer feedback and participation through webinars, roadshows and feedback sessions. Work with the operations team to assist in any issues, invoices, and new sales quotes. Act as a client advocate amongst the internal Symplicity teams frequently liaising with Client Support, Technical Specialists, Engineering, Marketing & Sales. This role may require you to travel to client sites from time to time. Opportunity abounds at Symplicity, as such, other duties may be assigned Qualifications Bachelor’s degree Strong solution fluency / technical skills Detail oriented; problem solving skills Communication skills (verbal and written) Strong interest in the Higher Education space Outgoing, high energy, friendly personality Personal initiative, self‑motivated Team player, cooperative, flexible Ethical business standards About Symplicity Symplicity is the market leader in employability solutions. We help companies find talent, we help Higher Ed bridge the skills gap and we help recent college graduates launch their careers. Used by over 30 million students worldwide, our comprehensive suite of products touches the full life cycle of a student. From admission to alumni engagement, Symplicity’s products cover career services, advising, student conduct, campus life as well as housing & residence life. Symplicity is proud be an equal and diverse Employer. EEO/AAP/M/F/Disabled/Veteran. Please note: employment with Symplicity is contingent on successful completion of background check. #J-18808-Ljbffr
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Client and Implementation Manager
Vor 4 Tagen
City of Brisbane, Österreich Symplicity VollzeitLocation: Brisbane City (Hybrid – 1 day per week onsite) Travel: Occasional client site visits Are you passionate about building strong client relationships and driving successful technology implementations? Join Symplicity , a global leader in Higher Education solutions, and play a key role in empowering institutions to deliver exceptional student...
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Client Success
vor 2 Wochen
City of Brisbane, Österreich Symplicity VollzeitA leading employability solutions provider in Brisbane is seeking a Client & Implementation Manager to oversee the implementation and ongoing success of client projects. The successful candidate will ensure clients maximize their investments in Symplicity solutions while managing project timelines and deliverables. With a focus on higher education, this role...
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Software Implementation Manager
vor 1 Woche
City of Brisbane, Österreich Synchro VollzeitJob Title: Software Implementation Manager Location: Brisbane, Australia Salary: Up to 165,000 AUD Base pay range A$165,000.00/yr - A$165,000.00/yr About the Role Our client is seeking an experienced Software Implementation Manager to lead the delivery of their rostering and workforce management solutions. As a Software Implementation Manager, you will be...
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Client Success
Vor 4 Tagen
City of Brisbane, Österreich Symplicity VollzeitA global leader in Higher Education solutions seeks a Client & Implementation Manager in Brisbane City. The role involves leading implementations, ensuring client success, and identifying upsell opportunities. Ideal candidates possess a Bachelor's degree, technical aptitude, and strong problem-solving skills. The position allows for a hybrid working model,...
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Client-Facing Implementation Lead
Vor 2 Tagen
Council of the City of Sydney, Österreich LexisNexis Risk Solutions VollzeitA global technology firm based in New South Wales is seeking an Implementation Manager to lead project implementations and client interactions. The candidate should have at least 5 years of experience in customer-facing technology projects, strong communication skills, and the ability to work with cross-functional teams. Responsibilities include managing...
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Fintech Implementation Consultant
vor 2 Wochen
City of Brisbane, Österreich Limelight Health VollzeitA financial technology firm in Brisbane is seeking an experienced Implementation Consultant to enhance client delivery. The role requires strong technical analysis skills to assist clients with product implementations and involves inter-state travel. Ideal candidates will have experience with financial products, familiarity with RESTful APIs, and proficiency...
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Client-Facing Implementations Lead
Vor 6 Tagen
Council of the City of Sydney, Österreich LexisNexis Risk Solutions VollzeitA leading analytics provider is seeking an Implementations Consultant to manage customer projects from start to finish. In this role, you will work with clients to ensure successful implementations and upgrades while collaborating with cross-functional teams. Ideal candidates will possess strong communication skills, experience in customer-facing projects,...
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Client-Driven Implementations Manager
Vor 2 Tagen
Council of the City of Sydney, Österreich LexisNexis Risk Solutions VollzeitA leading technology company in Australia is seeking an Implementation Manager to oversee customer project implementations. The role involves coordinating with various teams to ensure project success, while also leveraging strong communication and problem-solving skills. Ideal candidates will have over 5 years of experience in customer-facing projects and a...
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Transition and Implementation Manager
vor 2 Wochen
City of Brisbane, Österreich Endeavour VollzeitJoin #TeamPossible at Endeavour Foundation Drive Change. Create Impact. Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow,...
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Fintech Implementation Consultant – Client Delivery
vor 3 Wochen
City of Brisbane, Österreich Limelight Health VollzeitA dynamic financial technology company in Brisbane is seeking an experienced Implementation Consultant. You will work directly with clients to implement and optimize LUSID and Luminesce products. The role requires strong technical skills, a focus on client service, and interaction with cross-functional teams. This position also offers flexibility in remote...
