Senior System Engineer
Vor 2 Tagen
Get AI-powered advice on this job and more exclusive features. This range is provided by Whizdom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$125,000.00/yr - A$145,000.00/yr About Our Client Our client is a Melbourne-based leader in cybersecurity and IT services, with a strong heritage in managed services and a forward-thinking approach to modern cyber solutions. They support a stable base of existing managed IT clients, while also partnering with channel organisations to deliver cutting-edge cyber SaaS tools. The environment is dynamic, collaborative, and offers direct access to leadership, allowing team members to influence standards and delivery approaches. About the Role This is a hands‑on, senior technical position focused on both infrastructure and cybersecurity projects. We are seeking two candidates for this client. The role is split approximately as follows: 60% : L3 support/escalations for existing managed clients 30% : Infrastructure project delivery (e.g., M365/Azure migrations, network/security uplift, remediation) 10% : Cyber solution engineering (technical POCs/trials, deployments, enablement for both MSP and channel clients) Key responsibilities include: Acting as a senior escalation point for complex technical issues (Microsoft 365, Azure, AWS, networking, firewalls, backup/DR, security tooling) Leading and delivering infrastructure projects end-to-end Designing and deploying cyber solutions (EDR, email security, application control, SWG/ZTNA, SAT, etc.) Mentoring L1–L2 engineers (informally) Maintaining high standards in documentation and operational improvements This is a purely technical role with no sales targets or quotas. The position is hybrid with flexibility for WFH and occasional client site visits. The Successful Candidate The ideal candidate will have: 5–10 years’ experience as a Systems/Senior Systems/L3 Engineer Strong background in MSP or multi‑customer IT services environments Solid technical skills across Microsoft 365, Azure, AWS, Windows Server, Group Policy, Active Directory, networking (firewalls, VPN, routing/switching), and backup/DR solutions Familiarity with MSP tooling (RMM, PSA/ticketing systems) Excellent troubleshooting skills, proactive mindset, and initiative to resolve underlying issues Clear, concise communication skills and the ability to mentor junior engineers A genuine interest in cybersecurity Desirable extras include exposure to EDR, email security, application control, SWG/ZTNA, phishing/SAT tools, experience with POCs/trials, and relevant certifications (Microsoft, networking, security, cloud). Red flags: Pure internal corporate IT background, large enterprise-only experience, sales/pre‑sales focus, reluctance for customer‑facing work or site visits, poor communication, or a desire for full-time remote work. What’s on offer? Salary: $125,000–$145,000 + superannuation (commensurate with experience) Work mix: Balanced between infrastructure projects, L3 support, and cyber solution engineering Exposure: Hands‑on with modern cyber SaaS tooling and a clear path into deeper security or vendor‑style engineering Environment: Small, high‑impact team with direct access to leadership and the ability to shape standards No sales targets or quotas Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
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