IT Service Desk Technician
vor 1 Woche
IT Service Desk Technician (L2) This range is provided by Kaliba. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $85,000.00/yr - $90,000.00/yr Location: Sydney (3 days in office, 2 days WFH) Overview Join a dynamic support team delivering Level 2 IT support to a broad client base. You'll provide remote and onsite support, resolve technical issues, and work closely with senior engineers to ensure a high standard of service delivery. This role combines hands-on problem-solving with strong client communication. Key Responsibilities Respond to and manage support tickets via phone and ticketing systems. Provide Level 1/2 remote and onsite support for desktops, servers, and infrastructure. Perform scheduled maintenance and urgent onsite visits as needed. Collaborate with senior engineers on escalations and projects. Maintain clear documentation and update internal knowledgebase. Participate in rotating rosters, including after-hours support. Ensure compliance with internal processes and industry standards. Skills & Experience IT qualifications or relevant certifications. Strong experience supporting Windows environments and Microsoft 365. Working knowledge of networking (TCP/IP, DNS, VPN, VLANs). Experience with Windows Server, virtualisation (e.g., Hyper-V, VMware). Familiarity with switches, firewalls, and wireless infrastructure. Excellent communication and troubleshooting skills. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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IT Service Desk Technician – End User Support
Vor 2 Tagen
Council of the City of Sydney, Österreich Tesserent VollzeitA leading technology company is seeking a Service Desk Technician to provide Level 1-2 IT support across various platforms. The role involves troubleshooting technical issues, supporting end-users, and managing service requests using ServiceNow. Candidates must have at least 2 years of experience in technical support and be eligible for Australian Government...
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Service Desk Technician
vor 10 Stunden
Council of the City of Sydney, Österreich Thales VollzeitA global technology leader is seeking a Service Desk Technician to provide Level 1-2 IT support and resolve various technical issues. Located in Sydney, the role demands strong customer focus and technical expertise, with responsibilities including troubleshooting across hardware and software, remote support and tracking service requests. Eligible candidates...
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IT Service Desk Technician: Level 1–2 Support
Vor 4 Tagen
Council of the City of Sydney, Österreich Thales VollzeitA leading technology company in Australia is seeking a Service Desk Technician to deliver exceptional IT support for end-users. The role involves providing Level 1-2 support, troubleshooting technical issues, and ensuring customer satisfaction. Applicants must have at least 2 years of customer-focused technical support experience and be willing to learn new...
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IT Support Technician
vor 1 Woche
Sydney, Österreich ARCQ Talent VollzeitOverview IT Support Technician (Help Desk / Level 1-2) role at ARCQ Talent. This is a hands-on position combining Help Desk support, printer/driver troubleshooting, and internal IT system administration. You’ll be the first point of contact for customers, resolving issues across IT and print environments while keeping internal systems humming....
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Level 1 Service Desk Technician
vor 2 Wochen
North Sydney Council, Österreich Emerging It VollzeitMicrosoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we value flexibility,...
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IT Service Desk Team Leader
vor 1 Woche
Sydney, Österreich Australian Military Bank Ltd VollzeitEstablished in 1959 and with over 56,000 members we're a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do. About the Role Reporting to the Manager IT...
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Service Desk Technician
Vor 2 Tagen
Council of the City of Sydney, Österreich Tesserent VollzeitJOB DESCRIPTION At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share...
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Service Desk Technician
vor 10 Stunden
Council of the City of Sydney, Österreich Thales VollzeitAt Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and...
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Service Desk Technician
Vor 4 Tagen
Council of the City of Sydney, Österreich Thales VollzeitOur Benefits Competitive remuneration + Super Fitness Passport Discount – Access to a network of Gyms across AUS from $15 P/W Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance) Modernised Paid Parental Leave Veterans Leave Novated Lease options Family support through our partnership with Parents at Work Personal &...
