IT Support Technician

vor 1 Woche


Sydney, Österreich ARCQ Talent Vollzeit

Overview IT Support Technician (Help Desk / Level 1-2) role at ARCQ Talent. This is a hands-on position combining Help Desk support, printer/driver troubleshooting, and internal IT system administration. You’ll be the first point of contact for customers, resolving issues across IT and print environments while keeping internal systems humming. Responsibilities Provide Level 1-2 IT support (printers, Office 365, networking, hardware). Handle break/fix : remote installs, drivers, scan-to-email/folder. Manage internal IT systems : accounts, group policies, VOIP, servers, NAS. Escalate to engineers/vendors when onsite fixes are needed. Support future MSP clients as their system admin. Lend a hand with warehouse/ops tasks (parts distribution, stock control). What We’re Looking For Experience in Help Desk / IT support (Level 1-2). Exposure to Managed Print Services (ideal, not essential). Confident with Microsoft 365, networking basics, and hardware troubleshooting. Strong communication skills + customer service mindset. Based within a reasonable commute of Matraville, NSW. Why Apply Family-oriented, secure work environment. Career development as the MSP side of the business grows. Onsite role - only 5 minutes from the beach Applicants must hold Australian Permanent Residency / full working rights and a valid driver’s licence. #J-18808-Ljbffr


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