Financial Systems Support Officer

Support a team that administers some of Treasury’s critical financial systems Grow your Help Desk skills in a respected, high-performing workplace Treasury is a diverse, inclusive and supportive workplace with a strong values-based, team oriented, high performing culture Enjoy flexible work options and access to quality learning and development opportunities About You Treasury is looking for a Financial Systems Support Officer to join our Government Finance and Accounting Branch. You will be an organised and motivated individual helping coordinate the Financial Management Information System (FMIS) Help Desk. This is an exciting opportunity to: Be part of a small, collaborative team. Triage and manage Help Desk requests, using initiative, liaising with stakeholders, and assigning tickets efficiently. Conduct research and provide advice to improve Help Desk processes and user experience. Maintain and enhance Help Desk documentation, including the Systems Team Manual. Administer user access to financial systems in line with security protocols. Support system-related projects and contribute to continuous improvement. You will be a capable professional with strong communication skills and a stakeholder-focused mindset. You will bring experience managing a Help Desk and the ability to communicate effectively with both technical and non-technical audiences. We welcome applications from a diverse range of applicants and provide flexible, hybrid working options in most roles. We want our employees to reach their full potential which is why we make reasonable adjustments to our recruitment process to enable applicants with disability, illness and injury to fully participate. Please notify us if you require any support or adjustments during the recruitment process to enable your full participation. Find out more about working at Treasury here - Working at Treasury | Treasury and Finance Tasmania About the Branch The Government Finance and Accounting Branch monitors and reports on finances at both an agency and whole-of-government level and develops and implements financial management policy advice for the General Government Sector. Hours per fortnight Up to 73.5 - hours flexible - talk to us about how this could work for you. We are open to considering a range of flexible work options including part time hours. Period of Appointment This is a fixed term appointment for a period of 12 months. Desirable Requirements A relevant qualification or equivalent experience. Statement of Duties and Advice to Applicants Please download the Statement of Duties and Advice to Applicants: - Statement of Duties - Financial Systems Support Officer.DOCX - Statement of Duties - Financial Systems Support Officer.pdf Advice to Applicants - Treasury.pdf Advice to Applicants - Treasury.DOCX How to apply We strongly encourage you to chat to the person listed below to gain a good understanding of the role and how it fits with your career. To apply, please provide a copy of your current Resume and Short Form Application (maximum 2 pages) outlining your experience, skills, and knowledge as they relate to the Statement of Duties. Refer to the 'Advice to Applicants' documents for further information. To submityour application, please click the blue "Apply Now" button. You will be prompted to complete an online application form and to attach your Resume and your two page Short Form Application. (please note that you can upload .doc, .docx, .pdf, .rtf and .txt file types only). Referee details are submitted as part of the online application process, so ensure you have the contact details for two referees before doing this. If you are unable to submit your application online, please contact Recruitment via email before the closing date. For more information Kath Davis Manager Financial Systems #J-18808-Ljbffr