Application Support Engineer
vor 3 Wochen
Application Support Engineer (Weekend Shift) oneZero Financial Systems is a fast‑growing company headquartered in Somerville, MA, that empowers banks, brokerages and hedge funds with cutting‑edge trade routing and execution technology. Our platform is deployed with 200+ entities globally and features a low‑latency trading environment, integrations to the world’s leading execution venues, and reliable IT infrastructure and technical support, all designed to be customized and scaled for any business model and market size. We are currently looking for a motivated and talented Application Support Engineer to join our Sydney office. The role is full‑time and requires the applicant to be based in the Sydney region or able to relocate. Benefits Include: Bonus plan Flexible workplace, including hybrid work from home a few days per week Lunch is provided daily in the office Private Health Insurance Monthly Wellness program subscription Job Description: The Application Support Engineer supports customer‑facing operations by responding to operational and business issues and by planning, deploying, and supporting client implementations of oneZero’s products. Specific Duties: Provide customer support in accordance with company SLAs via email, phone, or live chat Act as a technical first responder: triage technical issues across multiple infrastructure levels (network, OS, application) and prioritise and escalates them according to severity Analyse logs, FIX messages, and other primary sources to determine the root cause of trading and quoting issues Plan, deploy, and support new client instances from project planning to hands‑on implementation Work with clients to appropriately configure each aspect of their oneZero application, including liquidity provider details, order routing configuration, trading platform connectivity, and prime broker give‑up arrangements Manage application upgrades and migrations; perform system check‑out after the process is completed Weekend coverage work is required as part of this position and is scheduled on a rotating basis within the team Required Skills: Excellent verbal and written communication skills and high attention to detail Ability to process multiple client communication streams and make high‑quality decisions under pressure Desire and ability to learn new skills and tools, and enthusiastically take on new opportunities and tough challenges High proficiency level (power user) with Microsoft Windows OS 2 - 5 years experience supporting clients in the financial services industry Demonstrated proficiency with investigations related to trade execution and market data distribution processes and lifecycles Understanding of FIX protocol MetaTrader 4/5 application knowledge is preferred/desired Basic knowledge of TCP/IP and Networking Basic knowledge of SQL (PGSQL, MYSQL) Proficiency in the Japanese language is preferred/desired Learn more about why oneZero is a Great Place To Work: 2024 Great Place To Work Australia Certification | Business Intelligence Group Best Places to Work (2024) | Boston Globe Top Place to Work (2022, 2023) #J-18808-Ljbffr
-
Eoi Engineer
Vor 3 Tagen
Council of the City of Sydney, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
-
Water & Wastewater Civil Engineer (Parramatta)
Vor 3 Tagen
Council of the City of Sydney, Österreich Engineer VollzeitA state infrastructure agency in New South Wales is looking for a civil Engineer to support water and wastewater projects. The ideal candidate will have 3-5 years of relevant experience, a degree in civil engineering, and skills in hydraulic modelling and AutoCAD. The role requires a valid NSW driver's license, with responsibilities including ensuring...
-
Application Support Engineer
Vor 7 Tagen
Council of the City of Sydney, Österreich Cox Purtell Staffing Services VollzeitApplication Support Engineer (Integrations) A Global SaaS company is expanding its Sydney-based Technical Support function and is seeking an Integration-focused Support Engineer to join the team on a 12-month contract, with a strong view to permanent conversion. This role sits within the Integrations Support team, working directly with customers to...
-
Application Support Engineer
Vor 5 Tagen
Council of the City of Sydney, Österreich oneZero Financial Systems VollzeitCome join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge funds with cutting‑edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low‑latency trading environment, integrations to the world’s leading...
-
Application Support Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich Cox Purtell Staffing Services VollzeitCox Purtell Staffing Services provided pay range This range is provided by Cox Purtell Staffing Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$59.22/hr - A$59.22/hr Direct message the job poster from Cox Purtell Staffing Services Helping Tech & Data Leaders Build...
-
Application Support Engineer
Vor 3 Tagen
Council of the City of Sydney, Österreich Cox Purtell Staffing Services VollzeitCox Purtell Staffing Services provided pay range This range is provided by Cox Purtell Staffing Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$ / hr - A$ / hr Direct message the job poster from Cox Purtell Staffing Services Helping Tech & Data Leaders Build High-Performing...
-
Salesforce Application Support Engineer
Vor 7 Tagen
Council of the City of Sydney, Österreich Qix Consulting VollzeitSalesforce Application Support Engineer (L2 / L3) – Contract | $560 / day incl. super | Manufacturing Sector Our client is seeking an experienced Salesforce Application Support Engineer (L2 / L3) to support their Service Cloud and Experience Cloud environments during the post‑go‑live RUN phase. This role is ideal for a mid‑level Salesforce...
-
Salesforce Application Support Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich QIX Consulting VollzeitGet AI-powered advice on this job and more exclusive features. Direct message the job poster from QIX Consulting Executive Talent | Recruitment Professional | People Leader | Partnership Builder | Project Management Salesforce Application Support Engineer (L2/L3) – Contract | $560/day incl. super | Manufacturing Sector Our client is seeking an experienced...
-
Application Support Engineer
Vor 7 Tagen
Council of the City of Sydney, Österreich SS&C VollzeitCompany Overview As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology....
-
Application Support Engineer
vor 1 Tag
Council of the City of Sydney, Österreich Salt VollzeitSenior Consultant - Talent Acquisition - Technology at Salt 12 months contract opportunity – with a high potential to go permanent Offering: $470/day including super About the role: The Application Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow platform partners and customers. This includes developing...