Application Support Engineer

vor 2 Wochen


Council of the City of Sydney, Österreich Cox Purtell Staffing Services Vollzeit

Cox Purtell Staffing Services provided pay range This range is provided by Cox Purtell Staffing Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$59.22/hr - A$59.22/hr Direct message the job poster from Cox Purtell Staffing Services Helping Tech & Data Leaders Build High-Performing Teams | Senior Recruitment Consultant @ Cox Purtell 2 days per week in the office | International SaaS Leader What you'll be doing Owning and resolving technical support cases for enterprise customers. Investigating application issues using SQL, logs, and platform diagnostic tools. Working across chat, email, phone, and support portals to drive timely resolution. Collaborating with internal engineering and escalation teams when required. Contributing insights to help improve the platform and support processes. What you'll bring 4+ years experience in Application Support, Technical Support, Platform Support, or similar. Strong SQL skills - MySQL, PostgreSQL, Oracle or similar RDBMS. Solid understanding of ITSM/ITIL workflows (certification not required, but advantageous). Excellent communication and customer-facing skills. Ability to troubleshoot complex issues in a structured, methodical way. Permanent Residency or Australian Citizenship (required for this engagement). Why this role? Join a Fortune 500 SaaS organisation powering mission‑critical applications worldwide. Work with cutting‑edge cloud platform technology used by major enterprises. Hybrid working - 2 days per week in a modern Sydney CBD office. Competitive daily rate: $450/day including super. Long runway: 12-month contract with strong potential to extend or convert. Seniority level Mid‑Senior level Employment type Contract Job function Customer Service, Engineering, and Information Technology Software Development Referrals increase your chances of interviewing at Cox Purtell Staffing Services by 2x Get notified about new Application Support Engineer jobs in Sydney, New South Wales, Australia . #J-18808-Ljbffr


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