Application Support Engineer
Vor 7 Tagen
Company Overview As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology. Job Details Title: Application Support Engineer Location: Sydney NSW II Hybrid Job Type: Full Time Permanent Key Benefits Hybrid Work Model Income Protection Insurance & Salary Continuance Generous Bereavement & Compassionate leave Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity Hands-On Team-Customized Training including SS&C University Discounts on fitness clubs travel and more What You Will Get to Do Incident response for production hosted environments Monitor application and infrastructure performance to ensure stability and availability. Respond to and resolve production incidents quickly performing root cause analysis where necessary. Execute deployments and configuration changes in production and non-production environments following change management processes. Communicate effectively with development operations and business teams to provide updates and coordinate resolutions. Maintain accurate documentation of incidents fixes and operational procedures while identifying opportunities for process improvement. What You Will Bring IT degree or equivalent experience 4 years experience working in an Application Support role Solid understanding of DevOps practices and methods Working knowledge of SDLC principles and methodologies Experience working with ITIL based processes Understanding of hosting production environments on AWS and Virtual Environments Advanced knowledge of Continuous Integration / Continuous Delivery build pipelines Experience working with infrastructure as code A passion for automating manual processes Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws. Key Skills Splunk Iis SQL .NET Perl Shell Scripting Weblogic Java Sybase Scripting Oracle Application Support Employment Type : Full-Time #J-18808-Ljbffr
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