Application Support Engineer
vor 18 Stunden
Senior Consultant - Talent Acquisition - Technology at Salt 12 months contract opportunity – with a high potential to go permanent Offering: $470/day including super About the role: The Application Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow platform partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members across various technologies. In order to be successful in this role, we need someone who has: Demonstrated ability to troubleshoot the most difficult technical issues Ability to work with high‑value customer administrators and developers Demonstrated creative problem‑solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts Strong experience working in Java or a similar backend programming language Experience and understanding of Object‑Oriented Design Experience with relational databases such as MySQL or Oracle Working knowledge of the components in a web‑applications stack Excellent written and verbal communication skills in English – ability to clearly articulate solutions to complex technical problems Must have knowledge of and experience in incident, problem, and change management as well as knowledge‑base management, defect and escalation management Nice to have: Familiarity with Linux, UNIX or other OS Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros) Experience providing SaaS support is desirable Education Qualifications: Bachelor’s or higher, or equivalent experience in a related field. Location Requirement: Candidates must be based in Sydney and be Permanent Residents or Citizens to be considered for this role. How to Apply: To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send a copy of your latest CV to for a confidential discussion. #J-18808-Ljbffr
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