Instructional Designer

$111,643 to $121,045 (HEW Level 7) plus 17% employer's superannuation contribution and annual leave loading Based at Macquarie University, Wallumattagal Campus, North Ryde Macquarie University is hiring for an Instructional Designer for our Student 360 Program. The Student 360 (S360) Phase 2 Program is a major component of Macquarie University's digital transformation strategy. As an Instructional Designer, you will play a key role in designing and developing high-quality training solutions to enable business users to effectively operate new processes, data, reports and Salesforce CRM functionality. Working under the guidance of the Instructional Design Manager, you will develop eLearning, instructional videos, user guides and assessments that meet the diverse needs of our staff. Key Responsibilities Work closely with the Instructional Design Manager, S360 Change Managers and Project Managers to analyse learning needs and design effective training solutions Develop training plans, curricula, eLearning, videos, user guides and assessments to support staff capability and design learning materials according to best practice instructional design principles Collab​orate with Salesforce and other implementation partners to ensure accuracy and scalability of training Support training delivery through train‑the‑trainer and end‑user training as required Ensure training documentation is accurate, up‑to‑date and compliant with MQ record management policies Work collaboratively with S360 teams, project sponsors and university staff to deliver high‑quality learning materials according to project timelines and scope Ensure compliance with university health and safety policies and contribute to a positive, inclusive team culture About You A relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through education, training and experience At least 5 years' experience in instructional design with a proven track record of developing engaging, learner‑centred digital content Sound understanding of instructional design principles, frameworks and methodologies (including storyboarding, curriculum design and module development) Proficiency in digital authoring tools (e.g. Articulate Rise) and experience with the use of various LMSs Experience designing interactive learning modules and creating engaging animations and video content Excellent interpersonal, negotiation and communication skills, with the ability to work collaboratively in cross‑functional teams Strong time management skills with the ability to manage multiple tasks and meet competing deadlines Commitment to Macquarie University's values, policies, and health and safety responsibilities Experience in developing learning content and materials for Salesforce or other CRM solutions (Desirable) Related experience in the tertiary sector or public sector is advantageous (Desirable) About Us Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity. Why work at Macquarie We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five‑star rating in the QS World Rankings with the highest rating for employability. Benefits 17% Superannuation Subsidised onsite parking options Flexible working options Training and professional development Discounted health insurance (Medibank) Employee Assistance Program Subsidised membership at the Sport & Aquatic Centre Please note that this position will require a criminal record check. If you're already part of the Macquarie Group (MQ University, , MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. A Place Where You Belong At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework. Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page. #J-18808-Ljbffr