Scheduling Officer Wayville

About CSI At Community Support Incorporated (CSI) , we’ve been a trusted provider of home care services across South Australia for over 30 years, supporting people living with disability and those who are ageing to live independently in their communities. We’re more than just a care provider, we’re a values-driven, people-first organisation where our staff are genuinely supported, developed, and appreciated. When you join CSI, you become part of a collaborative, purpose-led team that’s focused on delivering person-centred care and helping you grow both personally and professionally. As we continue to grow and welcome new clients, we’re looking for passionate, committed individuals who want to make a real difference. Benefits Maximise your take-home pay with generous salary packaging Be part of a dynamic, supportive team that celebrates success Enjoy a fantastic location with easy access Permanent role with penalty rates for weekend and public holiday work Grow your career with an organisation that invests in its people About You And The Role We’re seeking a dedicated Scheduling Officer to join our team in a permanent position . In this pivotal role, you’ll deliver exceptional customer service by effectively allocating staff to meet our clients' diverse needs. You’ll communicate directly with Support Workers, clients, and families to keep them informed of roster updates and staffing changes. By building strong relationships with both staff and clients, you’ll help ensure the right people are matched to provide the best possible care. This role includes one weekend shift every fortnight , with applicable penalty rates. Responsibilities Deliver exceptional customer service by effectively allocating staff to meet clients' diverse needs. Communicate directly with Support Workers, clients, and families to keep them informed of roster updates and staffing changes. Build strong relationships with both staff and clients to ensure the right people are matched to provide the best possible care. Key Experience Required For The Role A genuine passion for supporting people living with disability or vulnerability Ability to prioritise and manage competing tasks in a busy environment Willingness to participate in on-call, weekend, or public holiday work when required Experience with Salesforce, Skedulo, or Lumary (highly desirable) Understanding of the SCHADS Award Experience in the health or not-for-profit sector (desirable) Previous rostering experience (desirable) Strong interpersonal and communication skills Ability to work both independently and collaboratively Current National Police Check, Working With Children Check, and NDIS Clearance Why You'll Love Working with Us At CSI, we don’t just talk about valuing our people – we show it. Recognition & Reward – Your efforts won’t go unnoticed. We celebrate great work. Career Development – Ongoing training and growth opportunities to help you thrive. Salary Packaging – Boost your take-home pay with tax-saving benefits. Employee Assistance Program (EAP) – Free, confidential support when you need it. Exclusive Discounts – Enjoy savings on health care and other corporate perks. Referral Program – Know someone great? Get rewarded when they join the team We’re here to support you, every step of the way – because when you succeed, our clients do too. Please note: While not mandatory, we highly recommend being up to date with your COVID-19 and flu vaccinations to work in this sector. How To Apply To apply, please visit our website . Please Note We typically receive a high volume of applications for this role. We appreciate your patience as we carefully review each one. Rest assured, we will be in touch with you as soon as possible regarding the outcome of your application. #J-18808-Ljbffr