Application Support Analyst
Vor 4 Tagen
Cogent Thinking is a leader in delivering best practice injury prevention, 24/7 incident response and care coordination services tailored to each customer. This is a fantastic opportunity to work within a dynamic and growing organization with a terrific teamwork environment where client focus, team spirit and respect are key features. Application Support Analyst is responsible for ensuring the smooth operation, support, and continuous improvement of business applications across the organization. The role includes responding to IT requests, maintaining system integrity, supporting users, and collaborating with stakeholders to enhance application functionality and performance. We are looking for a full‑time employee who can start immediately. Hybrid working arrangements are available. Key Responsibilities Provide accurate and prioritised support to internal users across business applications, ensuring timely resolution of incidents and restoration of services. Manage application issues, service requests, and enhancements using approved tools and processes, including conducting root cause analysis and supporting major incident resolution. Perform routine system maintenance tasks such as patching, backup verification, and user account audits, ensuring system configurations align with business requirements. Maintain comprehensive application documentation and uphold data integrity across supported systems. Deliver exceptional customer service through regular face‑to‑face and virtual interactions, while empowering business units with application knowledge and support. Ensure compliance with governance, quality, and data security standards, and actively contribute to innovation and continuous improvement initiatives. Respond professionally to stakeholder queries, maintaining a strong customer focus and a commitment to service excellence. Qualifications Minimum 2 years’ experience in an application support role. Experience delivering application support via an in‑house business team is mandatory. Strong sense of teamwork, integrity, self‑motivation, positive attitude, and innovative approach to problem solving. Experience with Microsoft Platforms (PowerBI, SharePoint, Dynamics, Azure) and other case management platforms is advantageous. Ability to convey information in a clear, concise manner and maintain confidentiality. Good interpersonal and verbal communication skills. Excellent stakeholder engagement and interpersonal skills. Additional Information Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Visit for further details. Benefits Health insurance, fitness and travel perks. Exclusive employment discount program. Health, wellness and financial wellbeing support. Hybrid working arrangements. Novated leasing and salary sacrificing options. Paid parental leave (criteria applies). Purchased leave. Close to public transport. We are an Equal Opportunity Employer, welcoming people with disability, mental health conditions, diverse cultural and linguistic backgrounds, LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. International applicants are not eligible for this role. Full position description available upon request from HR at #J-18808-Ljbffr
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Solutions Analyst
vor 1 Woche
City of Parramatta Council, Österreich Solutions Analyst VollzeitOverview Ready to make a splash in your career WaterNSW is seeking an experienced Solutions Analyst (Operations Applications) (Full Time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life your contribution will be...
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Application Support Analyst
vor 3 Wochen
City of Melbourne, Österreich Paxus - Technology + Digital Talent VollzeitApplication Support Analyst (Intermediate – Integration) Location: Australia | 12 months contracting role with potential extensions | EAI / Integration Focus We’re seeking an Application Support Analyst to ensure critical business applications run smoothly. You’ll troubleshoot issues, perform root cause analysis, and work with cross‑functional teams...
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Applications Support Analyst
vor 3 Wochen
City of Melbourne, Österreich Sharp & Carter VollzeitJoin to apply for the Applications Support Analyst role at Sharp & Carter We have an urgent requirement for an experienced Applications Support Officer for an initial 3‑month contract. Please note you are required onsite 5 days a week in the northern suburbs of Melbourne. You must also be an Australian Citizen or Permanent Resident to be considered. Key...
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Application Support Analyst
vor 1 Woche
City of Melbourne, Österreich M&T Resources VollzeitAbout the role As the Application Support Analyst you will provide day‑to‑day support, administration, and enhancement of enterprise systems, focusing on TechnologyOne Ci Anywhere modules (Financials, Procurement, Asset Management). You will deliver Level 2/3 support, troubleshooting, and minor configuration, while assisting with testing, documentation,...
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Application Support Analyst
vor 1 Woche
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Application Support Analyst role at NSW Department of Customer Service Join to apply for the Application Support Analyst role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer...
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Application Support Analyst
Vor 4 Tagen
Council of the City of Sydney, Österreich TheDriveGroup. VollzeitMobile Engineering & Testing | Tech Roundtable Host ?? Application Support Analyst - 6 month rolling contract Base pay range : A$ Hybrid role, wfh 2 / 3 days per week Our partner looks to add an application support analyst responsible for investigating application issues and diagnosing root causes whilst minimising service disruption. Key Responsibilities...
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Application Support Analyst
vor 2 Wochen
City of Melbourne, Österreich InfoMedix VollzeitOur Application Support Analyst is involved in the preparation of technical specifications and configuration of the application to meet documented requirements. You’ll also be responsible for the ongoing support of our customers, assistance with installing and configuring our software applications, incident triaging and resolution, and customer...
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Application Support Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich TheDriveGroup VollzeitMobile Engineering & Testing | Tech Roundtable Host Application Support Analyst - 6 month rolling contract Base pay range: A$65.00/hr - A$70.00/hr Hybrid role, wfh 2/3 days per week Our partner looks to add an application support analyst responsible for investigating application issues and diagnosing root causes whilst minimising service disruption. Key...
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Application Support Analyst
vor 2 Wochen
City of Melbourne, Österreich Culture Amp VollzeitApplication Support Analyst Join to apply for the Application Support Analyst role at Culture Amp. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies...
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Application Support Analyst
Vor 6 Tagen
Council of the City of Sydney, Österreich Sunnyfield Disability Services VollzeitApplication Support Analyst – Sunnyfield Disability Services Join to apply for the Application Support Analyst role at Sunnyfield Disability Services . Be among the first 25 applicants. Why Sunnyfield? We are Sunnyfield, a place where people come to grow and belong. Our purpose is to provide learning, support, and celebrations that spark lasting change,...
