Access Liaison Officer
Vor 6 Tagen
About Juniper: At Juniper, we champion individualised care that keeps our customers connected to the people, passions, and places they love. Our mission is to empower older Western Australians to live a life well lived, supported by exceptional care, accommodation, and services across the state. About the Role: Juniper is seeking a passionate Part‑time Customer Service Champion to join our Customer Engagement Team as an Access Liaison Officer. In this role, you’ll guide and support individuals through every step of their residential aged care journey, ensuring a smooth and positive experience. Key Responsibilities Provide a warm welcome to our customers- in person, by phone and email. Coordinate admissions into our residential aged care homes ensuring all documents are complete and accurate. Provide guidance and advice on admissions including how to navigate the aged care system, availability and potential costs and fees. Maintain a waitlist of customer enquiries. Work closely with internal stakeholders including all our residential aged care homes and the finance team. Engage with referral networks including My Aged Care, Social Workers and Placement agents Maintain customer database and CRM. Prepare admission documents including final agreements and work with teams to ensure a seamless onboarding experience Assist with phone coverage. What you’ll Bring Values‑driven approach to delivering exceptional customer service Strong communication skills with the ability to build rapport and trust Empathy and a genuine interest in supporting people through their aged care journey Ability to multitask with excellent organisation and time management skills Attention to detail and accuracy in managing information Negotiation and problem‑solving skills to handle complex enquiries effectively Collaborative mindset to work well with internal teams and external stakeholders Proficiency in using computer systems and managing data accurately Aged care experience is desirable but not essential – full training will be provided What’s on Offer Permanent Part‑time role, working 4 days per week Competitive salary + 12% superannuation Central Head Office in Balcatta Generous not‑for‑profit salary packaging, tax‑free benefits up to $18,550 per year Free on‑site parking for added convenience Access to Juniperks employee rewards and private health insurance discounts How to Apply Ready to make a meaningful impact in aged care across Western Australia? Submit your application online, including your CV and cover letter outlining your suitability for the role. For any questions or to arrange a confidential discussion, please contact Sarah Adair from our Recruitment team via email at Please note: We do not accept applications from recruitment agencies. #J-18808-Ljbffr
-
Access Liaison Officer
Vor 2 Tagen
City Of Stirling, Österreich Juniper Aged Care VollzeitAccess Liaison Officer – Juniper Aged Care About Juniper At Juniper, we champion individualized care that keeps our customers connected to the people, passions, and places they love. Our mission is to empower older Western Australians to live a life well lived, supported by exceptional care, accommodation, and services across the state. About The Role...
-
Part-Time Aged Care Access
Vor 6 Tagen
City Of Stirling, Österreich Juniper VollzeitA community-focused organization in Western Australia is looking for a Part-time Customer Service Champion to join their Customer Engagement Team as an Access Liaison Officer. This role involves guiding individuals through their residential aged care journey and ensuring a smooth experience. Responsibilities include coordinating admissions, providing...
-
Receptionist/ Shire Liaison Officer
Vor 4 Tagen
City Of Stirling, Österreich First Homebuilders VollzeitWe are seeking a highly organised and customer-focused Receptionist/ Shire Liaison Officer to join our team at First Homebuilders' head office in Balcatta, Western Australia. In this full‑time position, you will be the first point of contact for clients and visitors, providing exceptional customer service and supporting our operations. Your role will...
-
Client Liaison Officer
Vor 4 Tagen
City Of Stirling, Österreich JWH Group VollzeitJWH Group – Client Liaison (Residential Attitude Team) JWH Group is currently seeking a motivated, customer-focused individual to join the Residential Attitude team in the role of Client Liaison in our Osborne Park office. All responsibilities and required skills are detailed below. Responsibilities Effectively communicating with customers, providing...
-
Community Liaison Officer Perth
Vor 4 Tagen
City Of Stirling, Österreich Catholic Education Western Australia VollzeitCatholic Education in Western Australia (CEWA) is the second largest education provider in the State. We cater for more than 76,000 students in 162 schools. CEWA strives to create progressive environments that enhance learning. Our culture is underpinned by our Vision, Quality Catholic Education (QCE) Elements and CECWA's Strategic Directions. Our aspiration...
-
Part-time Aged Care Admissions Liaison
Vor 2 Tagen
City Of Stirling, Österreich Juniper Aged Care VollzeitA leading aged care provider in Western Australia is seeking an Access Liaison Officer for a part-time role to support individuals through their aged care journey. Responsibilities include coordinating admissions, providing guidance, and maintaining customer relations to ensure a positive experience. The ideal candidate will have strong communication skills...
-
Aboriginal Liaison Officer
Vor 6 Tagen
City Of Bunbury, Österreich Oseca VollzeitJoin Oseca Empowering Wellbeing Building Thriving Communities Position Title: Aboriginal Liaison Officer Location: 1 x Bunbury Employment Type: Part Time 3 days per week (22.5 hours a week) Fixed-term contract until June 2027 About Us At Oseca we believe wellbeing is key to thriving communities. As a Not-for-Profit community-based organisation we empower...
-
Receptionist & Shire Liaison Specialist
Vor 4 Tagen
City Of Stirling, Österreich First Homebuilders VollzeitA leading construction company in Balcatta, WA, is seeking a highly organised Receptionist/ Shire Liaison Officer. You will provide exceptional customer service and act as a liaison with the local shire. Responsibilities include greeting visitors, managing calls, and providing administrative support. Ideal candidates have prior experience in customer service...
-
Police Liaison Officer/Senior Police Liaison Officer
vor 4 Wochen
Gold Coast City, Österreich Queensland Police Service VollzeitAs a Police Liaison Officer, you will assist in developing trust and understanding between members of the Queensland Police Service and the wider community, with particular focus to local multicultural and multifaith communities. We value diversity and are actively seeking candidates with varied backgrounds who can think differently and innovate. In choosing...
-
Senior Accessibility Liaison Officer
Vor 2 Tagen
City of Brisbane, Österreich Administrative Review Tribunal VollzeitSenior Accessibility Liaison Officer Join Administrative Review Tribunal as a Senior Accessibility Liaison Officer and help make our products and services usable by everyone. Pay range Base pay: A$94,563.00/yr - A$106,394.00/yr (APS6). Salary is based on skills and experience. Superannuation contribution of 15%. Role overview The Senior Accessibility Liaison...
