Customer Service Administrator
vor 3 Wochen
Due to ongoing growth and expansion, we are seeking another Customer Service Administrator to join our rewarding Claims Management team About Us: At ClaimsCo we are disrupting the claims management industry with our innovative approach, ensuring honesty, and delivering the best outcomes for our clients whilst holding the insurance claims industry fair and honest. We are unique and value ourselves on our excellent culture and working environment. As we continue fast growth in a highly needed and welcomed advocacy space, we are seeking an exceptional leader to join our dynamic team based in the Gold Coast. ClaimsCo is also in the process of launching new brands where this role will have the opportunity to play a pivotal role in the company's future which will impact thousands of customers across Australia. ClaimsCo was recently awarded Great Place to Work Certification™. Responsibilities: Provide administrative support to the claims team, including managing schedules, coordinating appointments, and arranging necessary travel. Answer incoming calls and direct inquiries to the appropriate claims team member. Handle customer inquiries related to claims, resolving issues or escalating them as needed. Contact customers to confirm claim-related appointments, weather cancellations, and rescheduled bookings. Manage referral payments related to claims processing. Maintain and update claims databases, ensuring accuracy and completeness of information. Monitor and allocate CRM activities to support efficient claims management. To be successful you will need to offer: Love being on the phone Excellent organisational and time management skills with the ability to prioritize tasks Strong attention to detail and problem-solving abilities Knowledge in using CRM software for example Pipedrive Effective communication and interpersonal skills Ability to work independently as well as collaboratively in a team environment. The customer-oriented mindset with a dedication to providing outstanding service. Ability to adapt to a fast-paced and dynamic work environment. What’s in it for you: Join a fast growing company with a modern and fun office space. Long-term employment with career progression opportunities Inclusive and Collaborative Culture Work-Life Balance with flexible work hours Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Administrator/Customer Service
vor 3 Wochen
Gold Coast City, Österreich CT Labour Hire VollzeitAdministrator/Customer Service ) Yatala, Gold Coast, Australia Salary: AUD32.26 - AUD33.26 per hour + overtime CT Labour Hire & Recruitment offer tailored workforce solutions providing short & long term personnel to companies within Building & Construction, Electrical, Engineering, Warehousing and Manufacturing – Blue Collar and White Collar industries....
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Care Home Office Administrator
vor 1 Woche
Gold Coast City, Österreich Dental Corporation VollzeitA healthcare services provider in Gold Coast City is seeking an Office Administrator, also known as a Customer Service Consultant. This role involves supporting the General Manager and engaging with residents. Key responsibilities include managing administrative tasks, staff rostering, and financial management. The ideal candidate possesses patience and a...
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Service Administrator
vor 18 Stunden
Gold Coast City, Österreich Von Bibra Motors VollzeitService Administrator / Trainee Warranty Clerk - Automotive von Bibra Auto Group are a multi-franchised Group of dealerships located on the Gold Coast and is now seeking a Service Administrator / Trainee Warranty Clerk to join their servicing team located in Ashmore. As a Service Administrator you will be assisting with answering incoming calls to the...
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Customer Service Administrator
vor 17 Stunden
City of Melbourne, Österreich Tasman Logistics VollzeitTasman Logistics Services is a privately owned, Australian logistics service provider with over two decades of experience. Our approach is to make sure we listen to our client's needs. We take care to engineer the right solution for our customers' requirements and deliver transport and warehouse solutions across Australia and the world. We are seeking a...
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Key Accounts Administrator – Customer Success
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Gold Coast City, Österreich Neumann Steel VollzeitA leading steel reinforcing company is seeking a diligent Key Account Administrator to provide essential administrative support and exceptional customer service to key clients. Your responsibilities will include managing inquiries, maintaining key account records, coordinating with teams for product delivery, and generating performance reports. Ideal...
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Customer Service Administrator
vor 2 Wochen
City of Melbourne, Österreich Aspect Personnel VollzeitJoin to apply for the Customer Service Administrator role at Aspect Personnel . The Company Our FMCG client is a market leader and they have recently grown considerably. This has enabled the expansion of the Supply Chain team and the opportunity to bring on an experienced Customer Service/Sales Administrator to support their production. The manufacturing...
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Flexible Office Admin
vor 3 Wochen
Gold Coast City, Österreich Universal Insurance Solutions Pty Ltd VollzeitA family-run insurance brokerage in Burleigh Heads is looking for a Customer Service & Office Administrator. The role involves handling inquiries, providing customer support, and assisting with daily operations. Candidates should possess strong communication skills and proficiency in Microsoft Office. This position offers a flexible work environment and...
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Onsite Admin
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Gold Coast City, Österreich Buildsafe Australia Pty Ltd. VollzeitA leading safety solutions provider is seeking a Customer Service Administrator to support their scheduling team. This role includes handling phone inquiries, data entry, and ensuring efficient office operations. The ideal candidate will have previous experience in customer service or administration, strong communication skills, and the ability to thrive in...
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Construction Warranty Admin
vor 3 Wochen
Gold Coast City, Österreich at VollzeitA leading property developer is seeking a Warranty and Construction Support Administrator in Gold Coast. This role involves managing warranty cases and providing admin support to the housing team. Ideal candidates will have strong administration skills, a minimum of 5 years of experience in customer service within construction, and excellent communication...
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Customer Service
vor 3 Wochen
Gold Coast City, Österreich CT Labour Hire VollzeitA leading labour hire company in Gold Coast is looking for a Versatile & Enthusiastic Customer Service Administrator for a busy window and door factory in Yatala. The role involves admin duties, processing quotes, and data entry. Candidates must have a professional manner, excellent communication skills, and experience in customer service. This full-time...
