Information Technology Technical Support
vor 2 Stunden
Information Technology Technical Support youX is a fintech innovator providing advanced embedded asset finance technology and fulfilment solutions, catering to businesses from startups to large enterprises. Serving OEMs, dealers, brokers, and lenders, our platform streamlines the entire finance process, from initial engagement to final settlements. By offering smart lead workflows, real‑time lender insights, and seamless application handling, we help our partners close deals faster, ensure compliance, and enhance the customer experience in‑store and online. Focused on creating frictionless opportunities, youX enables businesses to boost sales, deliver exceptional service, and reduce operating costs. Boldly designed, youX drives growth and transformation in the finance sector. We are seeking a motivated and customer‑focused Level 1 IT Support Technician to provide first‑line technical support to internal users. This role involves responding to IT service requests, troubleshooting CRM software issues, and escalating more complex problems to higher‑level support staff as needed. Key Responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve basic hardware and CRM issues. Document support issues and solutions in the help desk ticketing system. Escalate unresolved issues to Level 2 / 3 IT support and development team. Follow up with users to ensure issues are resolved satisfactorily. Maintain inventory of IT equipment and update asset records. Support onboarding / offboarding processes for new and departing staff. Requirements Basic understanding of Mac systems, mobile devices, and other tech products. Strong customer service and communication skills. Ability to troubleshoot and resolve technical issues effectively and efficiently. Willingness to learn and adapt in a fast‑paced Fintech environment. Strong understanding of Google Suite. At least 1 year of experience in a technical support or help desk role. Basic understanding of finance and fintech. Salary Expectations $75,000 to $80,000 PA Seniority level Entry level Employment type Full‑time Job function Information Technology #J-18808-Ljbffr
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Information Technology Technical Support
Vor 6 Tagen
City of Melbourne, Österreich youX VollzeitInformation Technology Technical Support youX is a fintech innovator providing advanced embedded asset finance technology and fulfilment solutions, catering to businesses from startups to large enterprises. Serving OEMs, dealers, brokers, and lenders, our platform streamlines the entire finance process, from initial engagement to final settlements. By...
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Information Technology Support Engineer
vor 1 Woche
Melbourne, Österreich AVASO Technology Solutions VollzeitDirect message the job poster from AVASO Technology Solutions Impactful HR Professional | Shaping the Future Workforce Through Strategic Talent Acquisition Job Opportunity: IT Support Engineer at AVASO Technology Location: Melbourne, Australia Employment Type: Full Time Experience: 2+ years Overview AVASO Technology is a global leader in providing IT...
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Information Technology Support Engineer
vor 1 Woche
City of Brisbane, Österreich AVASO Technology Solutions Vollzeit1 week ago Be among the first 25 applicants Job Opportunity: Field Support Engineer at AVASO Technology Location : Brisbane, Queensland, Australia Employment Type : Part-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to...
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Information Technology Support Engineer
vor 1 Woche
Melbourne, Österreich Adecco VollzeitWe are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment. Key Responsibilities Understand customer needs and translate them into technical solutions. Provide technical...
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Technology Test Manager
vor 3 Wochen
City of Melbourne, Österreich Milestone Information Technology VollzeitMilestone Information Technology – Melbourne VIC Milestone IT is proud to partner with a leading organisation undergoing major systems transformation. We’re currently seeking a Technology Test Manager to oversee testing activities across a complex IT landscape — including legacy systems, integrations, and SaaS platforms. About the Role As the...
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Information Technology Desktop Support
vor 1 Woche
Melbourne, Österreich Halcyon Knights VollzeitThis range is provided by Halcyon Knights. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$30.00/hr - A$50.00/hr Direct message the job poster from Halcyon Knights Recruitment Consultant - Infrastructure, Cloud & DevOps We’re looking for a proactive and technically skilled IT Desktop...
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Information Technology Support Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Virtual IT Group (VITG) VollzeitVirtual IT Group (VITG) provided pay range This range is provided by Virtual IT Group (VITG). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $80,000.00/yr Direct message the job poster from Virtual IT Group (VITG) The primary objective is to provide exceptional customer...
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Information Technology Support Officer
Vor 4 Tagen
City of Melbourne, Österreich North Richmond Community Health VollzeitInformation Technology Support Officer – 12m Contract Role North Richmond Community Health (NRCH) has been a cornerstone of the Richmond community on Wurundjeri land since 1974, dedicated to providing holistic health services and fostering community connections. NRCH supports individuals from diverse linguistic, cultural, and socio‑economic backgrounds,...
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Information Technology Officer
vor 4 Stunden
City of Hobart, Österreich Sky Nexus VollzeitCompany Description Sky Nexus Australia is a leading provider of IT services and consulting, focused on delivering information security solutions to small and medium-sized enterprises (SMEs). With a mission to empower businesses, Sky Nexus specializes in helping SMEs navigate complex technological and cybersecurity challenges. By offering tailored services,...
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Information Technology Manager
Vor 6 Tagen
City of Melbourne, Österreich Robert Walters VollzeitJoin to apply for the Information Technology Manager role at Robert Walters Get AI‑powered advice on this job and more exclusive features. Base pay range A$150,000.00/yr – A$170,000.00/yr A leading organisation is seeking an accomplished Information Technology Manager to drive its technology vision and deliver outstanding business outcomes. This senior...