Key Account Manager
vor 3 Wochen
Nippon Express, a global logistics leader and one of the world’s top seven forwarding and 3PL service providers, is renowned for delivering innovative, customer-focused solutions. We drive success by providing seamless, integrated business solutions and are committed to excellence in every aspect of our work. About the Opportunity As a Key Account Manager, you will play a pivotal role in shaping the future of our high-value 3PL customer relationships. Acting as a trusted advisor and primary point of contact for key accounts, you will ensure exceptional customer satisfaction, foster long‑term partnerships, and drive business growth. This role offers the opportunity to make a tangible impact by influencing customer success, resolving operational challenges, managing contract renewals, and identifying opportunities for upselling and strategic growth. You will collaborate closely with cross‑functional teams—including Sales & Marketing, Operations, 3PL Warehouse, and 3PL Customer Service—to help clients achieve their business objectives and maximize the value of our logistics services. Your Responsibilities Serve as the main contact for key customer(s), driving engagement, satisfaction, and long‑term loyalty through regular meetings and strategic business reviews. Cultivate strong relationships with key customer stakeholders, identifying opportunities to enhance value and address evolving needs. Lead customer retention and contract renewals while identifying opportunities to upsell additional services and optimize value. Collaborate with internal teams to exceed customer expectations and ensure seamless service delivery. Partner with warehouse teams to align operations with customer KPIs, ensuring efficiency and accuracy. Track customer satisfaction and performance metrics, providing insights to leadership for continuous improvement. Uphold compliance with company standards and regulatory requirements, ensuring data privacy and effective risk management. Ensure adherence to all customer contract KPIs and expectations. About You A bachelor’s degree in Business, Marketing, Sales Management, or a related field. 5+ years of experience in client success, customer service management, account management, or sales within the FMCG or 3PL sector. Strong understanding and experience managing Japanese key accounts (fluency in Japanese is preferred but not mandatory). Excellent relationship‑building, problem‑solving, and conflict‑resolution skills. Proven ability to analyse data and make strategic recommendations. A track record of driving customer growth, retention, and satisfaction. High proficiency with Microsoft Office, WMS systems, Power BI, Excel, PowerPoint, and other IT platforms. Why Join Us? At Nippon Express, we offer a flexible and inclusive work environment where your contributions are valued. As a global logistics leader, we provide ample opportunities for professional growth and career advancement. This is a unique opportunity to make a real impact within a high‑performing team and drive success across key accounts in a dynamic national setting. #J-18808-Ljbffr
-
Account Manager
Vor 2 Tagen
City Of Stirling, Österreich Account Manager (Domestic) - WA VollzeitDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities. At Daikin Australia, we live and breathe our...
-
HVAC Account Manager
Vor 2 Tagen
City Of Stirling, Österreich Account Manager (Domestic) - WA VollzeitA leading HVAC company is seeking an experienced Account Manager to drive sales in the domestic channel. In this role, you'll manage relationships with existing dealers, analyze market trends, and collaborate with internal teams to ensure dealer success. The ideal candidate will have a proven sales record, strong interpersonal skills, and knowledge of market...
-
Key Account Manager
vor 2 Wochen
City of Melbourne, Österreich Penrite Oil Co VollzeitPenrite Oil Company is a proud Australian success story. For nearly 100 years, we’ve been 100% Australian-owned and operated, producing premium-quality oils and lubricants for the Automotive, Industrial, Transport, Agricultural, and Retail sectors. We are committed to innovation, quality, and excellence, offering a range of products trusted by customers...
-
Key Account Manager
Vor 6 Tagen
City of Melbourne, Österreich Penrite Oil Co VollzeitPenrite Oil Company is a proud Australian success story. For nearly 100 years, we've been 100% Australian-owned and operated, producing premium-quality oils and lubricants for the Automotive, Industrial, Transport, Agricultural, and Retail sectors. We are committed to innovation, quality, and excellence, offering a range of products trusted by customers...
-
Key Account Manager
vor 3 Wochen
City of Melbourne, Österreich Flavour Makers VollzeitAt Flavour Makers our team are our biggest asset. We began as a family business and at heart always will be. That's why, when building our team of specialists, we not only look for those most qualified for the position, but those who share our passion and love of food. It's this passion which drives us to go that step beyond our competitors. Flavour Makers...
-
Key Account Manager
Vor 2 Tagen
City of Melbourne, Österreich Nisbets Australia VollzeitKey Account Manager The Key Account Manager is responsible for identifying and securing new business opportunities while managing and growing existing customer accounts within a defined territory. The role focuses on driving profitable sales through strategic planning, proactive prospecting, solution-focused selling, and strong cross-functional...
-
Key Account Manager
vor 4 Wochen
City of Melbourne, Österreich William Adams Pty Ltd VollzeitKey Account Manager – William Adams Pty Ltd Be part of a team built to deliver – driving performance, relationships, and results across our Product Support operations. We’re on the lookout for a motivated and customer‑focused professional ready to strengthen relationships, deliver tailored solutions, and create value for our most important customers....
-
Key Account Manager
vor 6 Stunden
City of Melbourne, Österreich Kone México VollzeitKey Account Manager page is loaded## Key Account Managerlocations: Melbournetime type: Na pełny etatposted on: Opublikowano dzisiajjob requisition id: R **At KONE, we bring buildings to life.**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries,...
-
Key Account Manager
vor 7 Stunden
City of Melbourne, Österreich Kone México VollzeitKey Account Manager page is loaded## Key Account Managerlocations: Melbournetime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R **At KONE, we bring buildings to life.**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries,...
-
Key Account Manager
vor 7 Stunden
City of Melbourne, Österreich Kone México VollzeitKey Account Manager page is loaded## Key Account Managerlocations: Melbournetime type: Full timeposted on: Vandaag geplaatstjob requisition id: R **At KONE, we bring buildings to life.**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries,...
