Customer Contact Officer
vor 2 Wochen
Customer Contact Officer - Work From Home Job Type: Permanent position | Part time position Job Description Our employer is seeking dedicated Customer Contact Officers to join their team, providing exceptional service to National Disability Insurance Agency (NDIA) customers. This is a full time, 100 percent work from home role, offering 38 hours per week on a rotating roster between 8am and 8pm, Monday to Friday. Key Responsibilities Provide customer service via phone. Handle inbound calls, addressing queries and resolving issues. Log all customer interactions accurately in the required systems. Identify and elevate issues as needed. Liaise with internal and external departments. Stay updated with products, processes, and troubleshooting procedures. Maintain confidentiality and adhere to policies and procedures. Requirements Strong telephone and computer skills. Ability to handle challenging calls with empathy and resilience. Excellent customer service orientation and communication skills. Ability to work in a structured environment with strict schedules. Must pass the NDIA pre employment Integrity Check. Support and Development: Access to online resources and support from team leaders. Regular feedback and coaching sessions. Encouragement to take breaks and use Employee Assistance Programs (EAP) after tough calls. These roles are in high demand. Take this opportunity to become a part of a supportive and dynamic work environment. Apply today to make a difference in the lives of NDIA customers. #J-18808-Ljbffr
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Customer Contact Officer
vor 2 Wochen
Gold Coast City, Österreich Soldier On, Ltd VollzeitCasual Location: Varsity Lakes QLD Please note, we’re currently recruiting for our next intakes commencing in January and February 2026. Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. As part of our team, you will represent a Federal Government agency...
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Customer Contact Officer
vor 2 Wochen
Gold Coast City, Österreich Soldier On, Ltd VollzeitCasual Location: Varsity Lakes QLD Please Note,We’re currently recruiting for our next intake commencing in January 2026 Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity and reward. As part of our team, you will represent a Federal Government agency delivering services and...
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Customer Contact Officer
vor 2 Wochen
Gold Coast City, Österreich Serco VollzeitAdd expected salary to your profile for insights Please Note, We're currently recruiting for our next intake commencing in January 2026. Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity and reward. As part of our team, you will represent a Federal Government agency...
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Hybrid Customer Contact Officer | Flexible Hours
vor 2 Wochen
Gold Coast City, Österreich Soldier On, Ltd VollzeitA leading service provider is looking for a Customer Contact Officer in Gold Coast City, Queensland. The role offers a flexible work arrangement after initial training and requires strong communication and meticulous attention to detail. You will engage in inbound and outbound customer service calls, ensuring accurate information delivery and record-keeping....
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Customer Contact Officer
Vor 5 Tagen
City of Melbourne, Österreich Acquire VollzeitCustomer Contact Officer page is loaded## Customer Contact Officerlocations: Melbournetime type: Full timeposted on: Posted Todayjob requisition id: R11590We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...
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Customer Contact Officer
Vor 5 Tagen
City of Melbourne, Österreich Acquire Intelligence VollzeitJoin to apply for the Customer Contact Officer role at Acquire Intelligence . We’re an award‑winning global outsourcer providing contact center and back‑office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world. At Acquire Intelligence, our...
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Customer Contact Officer
Vor 3 Tagen
City of Melbourne, Österreich Acquire VollzeitCustomer Contact Officer page is loaded## Customer Contact Officerlocations: Melbournetime type: Part timeposted on: Posted Todayjob requisition id: R11615We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...
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Customer Contact Officer
Vor 3 Tagen
City of Melbourne, Österreich Acquire VollzeitCustomer Contact Officer page is loaded## Customer Contact Officerlocations: Melbournetime type: Full timeposted on: Posted Todayjob requisition id: R11614We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...
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Customer Contact Officer
Vor 3 Tagen
City of Melbourne, Österreich Aged Care Quality and Safety Commission VollzeitAbout the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and...
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Customer Contact Officer
Vor 3 Tagen
City of Brisbane, Österreich Aged Care Quality and Safety Commission VollzeitAbout the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and...
