IT Service Management Lead

IT Service Management Lead role at Michael Page . About Our Client My client is embarking on a major IT Service Management (ITSM) transformation project. They are looking for a new ITSM tool (product selection is still underway) and require an experienced ITSM Lead to guide this journey. The role will be pivotal in driving operational excellence, leading...

We're seeking an experienced IT Service Management (ITSM) Lead to support the implementation of a new ITSM tool and uplift service management practices. This role combines operational expertise, consultancy skills, and leadership to guide vendor delivery, lead change, and mature ITIL-aligned processes. Client Details My client is embarking on a major IT...

12 month contract (with potential 12 month extension) Exciting greenfield implementation project. About Our Client My client is embarking on a major IT Service Management (ITSM) transformation project. They are currently in the market for a new ITSM tool (product selection is still underway) and require an experienced ITSM Lead to guide this journey. This...

An IT service provider in Melbourne is seeking an ICT Service Continuity Lead to enhance their IT service continuity framework. The role involves developing and testing continuity plans while collaborating with internal and external providers to ensure organizational resilience. Ideal candidates will have a strong technical background, proven experience in...

Base pay range $100,000.00/yr - $120,000.00/yr Recruitment Leader specialising in Marketing, Communications & Digital Role Overview As the Management Accountant, you’ll divide your time between BAU financial accounting responsibilities and strategic commercial projects. You’ll play a key role in supporting the organisation as it evolves, implements new...

A leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...

A major Australian airline is seeking a Head of IT Service Management to lead the transformation of IT services, ensuring they meet evolving business needs. The ideal candidate will have significant experience in ITSM, strong leadership skills, and a proven ability to drive continuous improvement in service delivery. This role involves working closely with...

Senior Customer Success Manager - Connecting businesses with the best Projects & Change Talent | Servicing the I.T Community | Emmbr is more than a recruitment agency. We’re a talented team of problem solvers specialising in the art of expanding teams and sourcing skills at all levels in technology, data and business transformation. Whether you’re...

Senior Customer Success Manager – Connecting businesses with the best Projects & Change Talent | Servicing the I.T Community Emmbr is more than a recruitment agency. We're a talented team of problem solvers specialising in the art of expanding teams and sourcing skills at all levels in technology, data and business transformation. Whether you're searching...

A leading asset management firm is seeking a Manager Client Services to oversee the Client Services team in Melbourne. You will lead operational and client onboarding activities, manage relationships with service providers, and drive continuous improvement initiatives. The ideal candidate has experience in finance, excellent stakeholder engagement skills,...