It Service Management Lead
Vor 3 Tagen
We're seeking an experienced IT Service Management (ITSM) Lead to support the implementation of a new ITSM tool and uplift service management practices. This role combines operational expertise, consultancy skills, and leadership to guide vendor delivery, lead change, and mature ITIL-aligned processes. Client Details My client is embarking on a major IT Service Management (ITSM) transformation project. They are currently in the market for a new ITSM tool (product selection is still underway) and require an experienced ITSM Lead to guide this journey. This role will be pivotal in driving operational excellence, leading change, and ensuring successful alignment between vendor implementation and our client. Description Support the ITSM implementation project in partnership with the selected vendor. Provide service management consultancy with a strong operational background. Drive change and uplift immature service management practices. Act as the primary liaison between client and vendor, ensuring delivery meets business needs. Oversee Service Asset & Configuration Management (CMDB) and related processes. Qualifications Advanced experience with IT Service Management and ITIL frameworks. Prior Consulting & Operational experience. Experience in managing and improving ITSM processes such as incident, problem, and change management. Excellent communication skills to interact with technical and non-technical stakeholders. Job Offer 12 month contract (with potential 12 month extension). Exciting greenfields project. 1-2 days in CBD office. Chance to enhance your skills in ITSM within a supportive technology environment. To apply online please click the 'Apply' button below. Apply now to become part of a dynamic ITSM transformation. #J-18808-Ljbffr
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IT Service Management Lead
vor 2 Wochen
City of Melbourne, Österreich Technology CII VollzeitWe’re seeking an experienced IT Service Management (ITSM) Lead to support the implementation of a new ITSM tool and uplift service management practices. This role combines operational expertise, consultancy skills, and leadership to guide vendor delivery, lead change, and mature ITIL‑aligned processes. Client Details My client is embarking on a major IT...
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IT Service Management Lead
vor 2 Wochen
City of Melbourne, Österreich Michael Page VollzeitIT Service Management Lead role at Michael Page . About Our Client My client is embarking on a major IT Service Management (ITSM) transformation project. They are looking for a new ITSM tool (product selection is still underway) and require an experienced ITSM Lead to guide this journey. The role will be pivotal in driving operational excellence, leading...
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IT Service Management Lead
vor 2 Wochen
City of Melbourne, Österreich Michael Page Australia Vollzeit12 month contract (with potential 12 month extension) Exciting greenfield implementation project. About Our Client My client is embarking on a major IT Service Management (ITSM) transformation project. They are currently in the market for a new ITSM tool (product selection is still underway) and require an experienced ITSM Lead to guide this journey. This...
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IT Service Continuity Lead: Resilience
Vor 3 Tagen
City of Melbourne, Österreich It Alliance Australia VollzeitAn IT service provider in Melbourne is seeking an ICT Service Continuity Lead to enhance their IT service continuity framework. The role involves developing and testing continuity plans while collaborating with internal and external providers to ensure organizational resilience. Ideal candidates will have a strong technical background, proven experience in...
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Onsite Service Desk Ops Lead
vor 3 Wochen
City of Melbourne, Österreich Kinetic IT VollzeitA leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...
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Management Accountant
Vor 5 Tagen
City of Melbourne, Österreich Lead Group VollzeitBase pay range $100,000.00/yr - $120,000.00/yr Recruitment Leader specialising in Marketing, Communications & Digital Role Overview As the Management Accountant, you’ll divide your time between BAU financial accounting responsibilities and strategic commercial projects. You’ll play a key role in supporting the organisation as it evolves, implements new...
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Chief IT Service Management
vor 2 Wochen
Council of the City of Sydney, Österreich Qantas Airlines VollzeitA major Australian airline is seeking a Head of IT Service Management to lead the transformation of IT services, ensuring they meet evolving business needs. The ideal candidate will have significant experience in ITSM, strong leadership skills, and a proven ability to drive continuous improvement in service delivery. This role involves working closely with...
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Senior PM
vor 2 Wochen
City of Melbourne, Österreich Emmbr VollzeitSenior Customer Success Manager - Connecting businesses with the best Projects & Change Talent | Servicing the I.T Community | Emmbr is more than a recruitment agency. We’re a talented team of problem solvers specialising in the art of expanding teams and sourcing skills at all levels in technology, data and business transformation. Whether you’re...
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Senior Pm
Vor 7 Tagen
City of Melbourne, Österreich Emmbr VollzeitSenior Customer Success Manager – Connecting businesses with the best Projects & Change Talent | Servicing the I.T Community Emmbr is more than a recruitment agency. We're a talented team of problem solvers specialising in the art of expanding teams and sourcing skills at all levels in technology, data and business transformation. Whether you're searching...
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Client Services Leader
vor 2 Wochen
City of Melbourne, Österreich MLC Asset Management VollzeitA leading asset management firm is seeking a Manager Client Services to oversee the Client Services team in Melbourne. You will lead operational and client onboarding activities, manage relationships with service providers, and drive continuous improvement initiatives. The ideal candidate has experience in finance, excellent stakeholder engagement skills,...