New Bookings Assistant
vor 3 Wochen
About Us Maid to Clean is a rapidly growing, high‑tech home cleaning company that’s changing the way the cleaning industry works. We combine innovative technology with a modern culture and are proud to be Melbourne’s highest‑rated domestic cleaning company on both Google and Product Review. For over 11 years, we’ve delivered premium quality cleaning across Melbourne and are now expanding into Geelong. The Opportunity We’re looking for an organised, customer‑focused New Bookings Assistant to join our New Bookings team. This is a fast‑paced role where you’ll be the first point of contact for new customers – responding to enquiries, preparing quotes, and converting leads into confirmed bookings. Working full‑time 8:30 am–5:00 pm, you’ll play a key role in the customer journey, ensuring every new customer has a smooth, professional experience from their first enquiry through to their first clean. What You’ll Be Doing Respond promptly and professionally to incoming enquiries via phone, e‑mail, and web forms. Ask the right questions to understand customer needs and provide accurate quotes. Secure bookings and convert incoming leads into confirmed jobs. Prepare, send, and manage service agreements. Work closely with Cleaning Quality Agents and cleaners to support in‑person quoting and special service requests. Match cleaners with the right jobs based on availability, skills, and customer requirements. Liaise with internal teams to ensure a smooth handover of new customers into ongoing service. Follow systems and processes accurately while keeping detailed records in our systems. What We’re Looking For Experience in a fast‑paced customer service, call centre, bookings, or service‑based business. Confident phone manner and the ability to build rapport quickly. Strong attention to detail when quoting and entering booking information. Excellent written and verbal communication skills. Ability to juggle multiple enquiries and tasks without dropping the detail. Fast and accurate computer skills, comfortable working across multiple systems. Why Join Us? Salary: $60,000 – $70,000 + Super (based on experience). Hybrid work model: 2 days in our Thornbury office, 3 days from home (after 4–8 weeks full‑time office training). Full‑time, Monday to Friday 8:30 am–5:00 pm with a 1‑hour unpaid lunch break. Supportive, team‑focused culture with real growth opportunities. At Maid to Clean, we genuinely care about our people. We offer flexibility, job security, and the chance to be part of a high‑performing, friendly, and supportive team. If you enjoy turning enquiries into happy, long‑term customers, we’d love to hear from you. If you require any additional information, please contact Louise Henderson at ******@lhrecruitmentco.au. Employment for this role is subject to a satisfactory National Police Check. This is due to the customer‑facing nature of the position and the potential access to sensitive customer information. All candidates will be asked to provide written consent, and any information obtained will be handled confidentially and securely. By applying, you consent to Maid to Clean collecting and using your personal information for recruitment purposes. For details, see our full privacy policy here: Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
-
Senior Talent Booking Agent
vor 1 Woche
City of Melbourne, Österreich FRM Model Management VollzeitSenior Talent Booking Agent & Marketing Assistant 4 days ago Be among the first 25 applicants Direct message the job poster from FRM Model Management FRM Model Management is a leading modelling agency representing fashion and commercial talent in Melbourne, Sydney & Brisbane. Reelfaces, our commercial division, was formed 8 years ago in response to the...
-
Hybrid Bookings
vor 3 Wochen
City of Melbourne, Österreich Maid To Clean VollzeitA leading cleaning company in Melbourne is looking for a New Bookings Assistant to join their team. This full-time role involves responding to customer enquiries, preparing quotes, and securing bookings while ensuring a smooth customer journey. The ideal candidate will have strong customer service experience and excellent communication skills. The position...
-
Senior Talent Booking Agent
vor 2 Wochen
City of Melbourne, Österreich FRM Model Management VollzeitFRM Model Management is a leading modelling agency representing fashion and commercial talent in Melbourne, Sydney & Brisbane. Reelfaces, our commercial division was formed 8 years ago in response to the changing and evolving market. We are currently on the hunt for a experienced talent booker/marketing assistant based in Melbourne to assist our Booking team...
-
Booking Clerk
Vor 6 Tagen
City Of Melville, Österreich Medical Imaging VollzeitBooking Clerk & Administrative Assistant Salary : HSO Level G2 $74,031 - $78,820 per annum pro rata Location : Murdoch Unit / Division : Fiona Stanley Hospital > Medical Imaging Work Type : Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Position No : VCID Closing Date : 4 : 00 PM This is a recruitment pool for...
-
Booking Clerk
Vor 4 Tagen
City Of Melville, Österreich South Metropolitan Health Service VollzeitOverview Salary: HSO Level G2 $74,031 - $78,820 per annum pro rata Location: Murdoch Unit/Division: Fiona Stanley Hospital > Medical Imaging Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time This is a recruitment pool for Permanent Full Time / Part Time, Fixed Term Full Time / Part Time appointments with...
-
Bookings Clerk
vor 3 Wochen
City of Melbourne, Österreich Melbourne Health VollzeitCardiac Catheter Lab Bookings Officer Work Location: RMH Parkville (City campus) Job Type: Part Time (32 hours per week, ongoing position). Must be available to work Tuesday‑Friday. About the Royal Melbourne Hospital (RMH): RMH, located in the Parkville Precinct, is one of Australia’s leading public hospitals, providing a comprehensive range of...
-
Team Member
vor 3 Wochen
City of Melbourne, Österreich Dye & Durham Corporation VollzeitTeam Member (booking line) Department: Financial Solutions Employment Type: Flexible Location: Melbourne Reporting To: Louise Wacanno Description The booking line team member plays a crucial role in managing settlement booking and customer enquiries. They ensure smooth operations for settlement bookings and managing incoming customer queries. They're the...
-
Team Member
vor 2 Wochen
City of Melbourne, Österreich Dye & Durham Corporation VollzeitTeam Member (booking line) Department: Financial Solutions Location: Melbourne The booking line team member plays a crucial role in managing settlement booking and customer enquiries. They ensure smooth operations for settlement bookings and manage incoming customer queries. They act as the bridge between customers and the business, handling reservations,...
-
Team Member
vor 2 Wochen
City of Melbourne, Österreich Dye & Durham Corporation VollzeitDepartment: Financial Solutions Location: Melbourne Description The booking line team member plays a crucial role in managing settlement booking and customer enquiries. They ensure smooth operations for settlement bookings and managing incoming customer queries. They are the bridge between customers and the business, handling reservations, providing vital...
-
Booking Clerk
vor 2 Wochen
City of Melbourne, Österreich Alfred Health VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. Permanent Part Time, 32 Hours (0.4 EFT) Managers and Administrative Workers Grade 1A...
