Senior Client Account Manager

Reddit is a community of communities. Its built on shared interests passion and trust and is home to the most open and authentic conversations on the internet. Every day Reddit users submit vote and comment on the topics they care most about. With active communities and approximately 101M daily active unique visitors Reddit is one of the internets largest sources of information. For more information visit . We're seeking a Client Account Manager for the Australia Enterprise team. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based out of Sydney. Responsibilities Collaborate closely with Client Partners to meet and exceed clients marketing goals. Proactively manage and deepen relationships with existing advertising partners both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth. Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners Identify strategize and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth. Ongoing management of internal account operations (revenue delivery and troubleshooting issues) Educate brands and media agencies effectively communicate value proposition and best practices Consult clients on their awareness and direct response objectives and partner closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Proactively seek and represent client needs and asks to cross-functional stakeholders Shape Reddits native ads product roadmap for mobile and in general by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders Proactively and continually identify areas of improvement Mentor and train other team members. Required Qualifications 7 years of experience in advertising sales and account management Strong understanding of customer marketing funnel and traditional marketing ecosystem Understanding of Digital measurement tracking fundamentals and mobile measurement partners Tenacious and entrepreneurial approach to working through product process and client challenges Experience cultivating strong relationships with external partners Exceptional communication and interpersonal skills Ability to work in a fast-paced and unstructured work environment High attention to detail Strong work ethic and growth mindset Proficiency in Excel preferred BA / BS degree or equivalent work experience Benefits Private Medical Benefits Superannuation Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Reddit Global Days Off In select roles and locations the interviews will be recorded transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording transcription and summarization prior to any scheduled interviews. During the interview we will collect the following categories of personal information : Identifiers Professional and Employment-Related Information Sensory Information (audio / video recording) and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information including our retention of it please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If due to a disability you need an accommodation during the interview process please let your recruiter know. Required Experience Manager Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr