Waking Nights Support Worker

Job Information Salary: £ per hour (plus 33% Waking Nights Plussage) Hours per week: 10 hours Rolling advert: We keep reviewing and interviewing applicants weekly. We will stop accepting applications when we have enough. About Meadow Lodge Meadow Lodge Short Break Service promoting health and ensuring care. We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn. Main duties of the job At Meadow Lodge we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities. We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence. We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress. This role is a waking nights position, with working hours from 21:00 to 07:00. Job responsibilities Work in a person‑centred way with customers and promote their wellbeing, choices, dignity and independence. Plan activities for and with customers, taking into account differing needs, wishes and preferences. Create menus taking into account medical conditions, wishes, preferences, diets, etc. Support customers either living in their own home or while visiting the setting. Where appropriate, help customers to understand and maintain their tenancies or licence agreements. Assist customers moving into or out of the property; participate in the planning, preparation and execution of the move, or stay at short break services. Encourage and support customers in their personal, social (including religious), leisure and work activities. Help customers maintain and develop relationships. When required, undertake sleeping‑in duties or waking night duties on the premises. Act as a link person between the customer and work, college or leisure establishments and advise those establishments as necessary on the requirements or needs of the customer. Provide emotional and practical support for customers with everyday issues or when faced with more difficult decisions or experiences. Assist customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc.) are met. Assist customers with household tasks. Where required, assist customers in administering their own medicine, or administer medication as necessary. Seek advice and guidance from senior support workers and the team leader. Only in exceptional circumstances will the postholder be responsible for running shifts and should normally have access to more senior staff members whilst on shift. Focus on the individual, their strengths, choices, assets and goals through person‑centred planning. Qualifications General education to GCSE A. Experience demonstrating ability to undertake the role. Understanding of relevant procedures and working practices. Awareness and understanding of the client group. Training and knowledge in a range of procedures and medical equipment to support clients. Basic knowledge of Wiltshire Council professional groups and external agencies relevant to the role. Sensitivity and empathy to build trusting and supportive relationships with clients and families. Care skills and basic knowledge of mobility, nutrition and financial issues to provide practical, emotional support to clients and families. Ability to follow routines, carry out set care plans, record and monitor changes in client condition. Basic literacy and numeracy. Ability to communicate one‑to‑one and in small groups with the relevant client group. Current knowledge of relevant legislation and guidance in relation to working with, and safeguarding, vulnerable adults. Willingness to undertake an L2 Diploma in Health & Social Care (Adults). Proven ability to use a variety of communication methods effectively. Physically fit and able to perform all requirements of the job role. Previous experience of building good working relationships and teamwork. Proven ability to remain calm and make decisions in difficult situations. L2 Diploma in Health & Social Care (Adults) or equivalent. Knowledge of First Aid and experience of applying it. Awareness of health and safety requirements and ability to perform moving & handling safely. Knowledge of the principles of Food Hygiene. Knowledge of the person‑centred approach. Experience of supporting people on a one‑to‑one basis. Driver's licence. Disclosure and Barring Service check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order). #J-18808-Ljbffr