Learning Support Coordinator- Subject Support Program

Details - Learning Support Coordinator- Subject Support Program Job No.: Work type: Fixed Term Full time Fixed term until 31/12/28 Salary HEO7 starting at $103,171 plus 17% superannuation About the position The Learning Support Coordinator- Subject Support Program (SSP) is a strategic operational role within Library Learning Services, responsible for delivering La Trobe University’s comprehensive undergraduate academic support program. This fixed‑term position, funded through Equity Plan Investment, coordinates the SSP model that serves all undergraduate year levels across the University’s 10 schools. Building on SSP’s established success in delivering measurable equity outcomes, this role ensures consistent delivery of high‑quality academic support while maintaining systematic, data‑driven approaches to student success. The Coordinator oversees a substantial cohort of casual Subject Support Tutors, ensuring effective support delivery across high‑enrolment subjects with identified academic support needs. Working collaboratively with the Library Learning Services team, Academic Skills Advisor‑ Equity Project and under the guidance of the Senior Coordinator, Library Learning Services, the Learning Support Coordinator‑ SSP will: Coordinate comprehensive program delivery across all undergraduate levels and schools Manage onboarding, training and professional development for casual Subject Support Tutors Oversee data‑driven subject selection and systematic impact evaluation Ensure consistent delivery standards and quality assurance across program scope Maintain collaborative partnerships with academic staff for embedded support delivery Coordinate systematic reporting and continuous improvement processes This role requires strong operational coordination capabilities, experience in academic support delivery, and commitment to equity and inclusion in higher education. The position offers the opportunity to lead delivery of a nationally recognised program while contributing to evidence‑based support models that demonstrate measurable impact on student success. Skills and Experience A postgraduate degree with subsequent relevant experience; or extensive experience and specialist expertise; or an equivalent combination of relevant experience and training. Demonstrated experience in coordinating established academic support programmes or educational services, with ability to manage operational delivery across multiple stakeholders, maintain quality standards, and ensure consistent service delivery across diverse academic disciplines. Proven capability in workforce coordination and management, including recruitment, training and professional development of casual academic staff, with experience in maintaining service quality and performance standards across distributed teams. Strong understanding of equity frameworks in Australian higher education, with demonstrated ability to deliver and optimise interventions that improve outcomes for students from underrepresented backgrounds, particularly low SES, Indigenous, regional and remote students. Experience in data‑driven programme administration, including use of analytics for operational decision‑making, systematic reporting and performance monitoring, with ability to translate data insights into service improvements. Please refer to the Position Description for other duties, skills and experience required for this position. Welcome Video – Victorian Regional campuses – See link below Discounts for staff and their family members to study a range of La Trobe courses How to apply Position Enquiries: Emma White, Senior Coordinator, Library Learning Services Only candidates with Full Working Rights in Australia may apply for this position. Please submit an online application ONLY and include the following documents: An up‑to‑date resume A separate document addressing each bullet point under the Essential Criteria “Skills and knowledge required for the position”, which is located in the position description. Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. Legal and Employment Information La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates. All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement. #J-18808-Ljbffr