Front Desk Reception
Vor 3 Tagen
Front Desk Reception & Guest Services (Casual) Mercure Charlestown is looking for someone to join our small Front Desk team. The successful applicant will be available to work predominantly afternoon shift (2:30pm to 10pm) and be available to work weekends and public holidays. Employment will be casual and 2 shifts (16hrs) per week plus additional hours as holiday cover for other team members. ***This role may also offer permanent part-time (PPT) employment for the right person and additional weekly hours may be available in our F&B team for a candidate looking for more hours and with the appropriate experience for bar and waitstaff work*** Key responsibilities & duties Providing exceptional customer service by responding to guest requests promptly, efficiently and courteously during check‑in, check‑out and throughout their stay. Effective coordination and supervision of all guest arrival and departure procedures to achieve a reputation as a market leader in the industry and deliver a truly memorable experience for our guests. Functions, meetings and events coordination including reservations, planning and facilitation. Promoting and up‑selling hotel facilities and services through strong product & service knowledge. Maintaining a high level of professionalism whilst ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys. Maintaining procedures in relation to credit and cash transactions and accounting documentation. Planning and review of projected occupancy including liaising with the Hotel Manager on revenue management, pre‑arrival phone calls to guests and general guest relations. Effectively communicating with all departments of the hotel to ensure customer satisfaction is consistently achieved. Working with the General Manager & Hotel Manager on all aspects of revenue management. Ensuring safety, security and legislative requirements are being met. Working with our Food & Beverage team including, where needed, provide restaurant and bar service to our guests. Applicants must have: Previous (preferably 3+ years) experience in a similar role. Authentic customer service, interpersonal & communication skills & be flexible in your approach. Impeccable grooming and presentation. Excellent organisation and time management. Proficient in using Microsoft Office Suite of products. Experience with a Property Management System (PMS) and preferably Opera Cloud. Available to work weekdays and weekends including public holidays. Must have unrestricted eligibility to work in Australia. Hold a valid and current NSW drivers licence. Hold a valid and current RSA certificate. Experience in mixing drinks and making barista coffee. Please ensure applications include both a resume AND cover letter addressed to the General Manager outlining your personal situation, availability and why you would be the best person for this role. #J-18808-Ljbffr
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Front Desk
Vor 3 Tagen
Newcastle-Maitland, Österreich Lake Macquarie Accommodation Group VollzeitA reputable hospitality establishment in Newcastle-Maitland is seeking a casual Professional Housekeeper and Front Office Receptionist. This role includes maintaining cleanliness in guest rooms and common areas, providing excellent customer service, and supporting the reception desk. Ideal candidates should have attention to detail and strong communication...
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Front Desk Receptionist
vor 3 Wochen
Newcastle-Maitland, Österreich Hunter Gateway Motel VollzeitPosition Overview Hunter Gateway Motel is hiring a Casual/Temporary Front Desk Receptionist in Maitland, NSW. This is a casual role offering 20+ hours per week, Monday‑Friday with the possibility of weekend work in the future. Requirements for this role Flexible hours available 1 year of relevant work experience required for this role Key Responsibilities...
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Afternoons Front Desk
Vor 3 Tagen
Newcastle-Maitland, Österreich Mercure VollzeitA hospitality company in Newcastle-Maitland is seeking a Front Desk Receptionist for its casual team. The role involves providing outstanding customer service, supervising guest arrivals and departures, and coordinating events. Ideal candidates will have experience in similar positions and possess strong communication skills. You must be available for...
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Front Desk
vor 21 Stunden
Newcastle-Maitland, Österreich Lakeside Leisure Centre VollzeitA community leisure center in Newcastle-Maitland is seeking a Customer Service Officer to deliver exceptional service to members and visitors. Responsibilities include front desk operations, managing bookings, and promoting various center programs. Ideal candidates should exhibit a friendly attitude, possess a current CPR Certificate, and prefer experience...
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Housekeeper and Front Office Receptionist
Vor 3 Tagen
Newcastle-Maitland, Österreich Lake Macquarie Accommodation Group VollzeitHousekeeper and Front Office Receptionist Professional Housekeeper and Front Office Receptionist - Casual About Us: Lake Macquarie Accommodation Group is a reputable establishment committed to providing exceptional hospitality services to our guests. We take pride in maintaining a clean and welcoming environment for all our guests. Job Description: We are...
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Warm Front Desk Admin 1-Year Contract with Growth
vor 3 Wochen
Newcastle-Maitland, Österreich Novateam Australia VollzeitA local business in Newcastle is seeking a personable and proactive receptionist to manage the front desk. You will be the first point of contact for customers, handle phone calls and emails, and support office operations. Ideal candidates should have experience in administration or a receptionist role. The position offers a collaborative work environment...
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Wellness Front Desk Associate
vor 3 Wochen
Newcastle City Council, Österreich Elysia Wellness Retreat VollzeitA wellness-focused retreat in Newcastle City is seeking a Guest Service Agent to provide exceptional service at the front desk. You will manage check-ins and check-outs, enhance guest experiences, and support daily operations. Previous hospitality experience is preferred. Join a dynamic team that values personal wellbeing and customer service. Flexible...
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NDIS Admin
vor 2 Wochen
Maitland City Council, Österreich ORS VollzeitA national allied health provider is seeking an enthusiastic administration officer/receptionist to join their team in Jandakot. In this full-time role, the successful candidate will manage incoming calls, bookings for NDIS services, and allocate referrals. Ideal applicants will possess strong customer service skills and a friendly nature. The position...
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Front Desk
vor 3 Wochen
Newcastle-Maitland, Österreich Australian Motor Homes VollzeitA leading motorhome retailer in Newcastle-Maitland is seeking an experienced Receptionist to provide exceptional customer service and administrative support. Your role will involve greeting customers, handling calls, and ensuring a welcoming reception area. Ideal candidates will have strong communication skills, organisational abilities, and experience in a...
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Administrative Receptionist: Growth
vor 21 Stunden
Newcastle-Maitland, Österreich seek.com.au VollzeitA professional administrative service company in Newcastle-Maitland is seeking an Experienced Administration/Receptionist. The role involves greeting clients, managing phone calls and emails, maintaining the reception area, and assisting with various administrative tasks. Candidates should have proven experience, strong communication skills, and proficiency...
