Ward Clerk

Employment Type: Permanent Part Time Position Classification: Administration Officer Level 2 Location: Nepean Hospital Remuneration: $33.59 - $34.70 per hour Hours Per Week: 11 Requisition ID: REQ Applications Close: 14 December 2025 With CORE Values of C ollaboration, O penness, R espect and E mpowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role. About Us Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region. Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care. An exciting opportunity is available to join as a Ward Clerk for the Neonatal Intensive Care Unit of Nepean Hospital on a part time assignment. We are looking for customer service driven candidates who are passionate about enhancing the patients’ journey whilst providing efficient and effective support to our frontline health care professionals. The role requires excellent communication skills and a high degree of accuracy to ensure provision of consistent, high quality customer service as a person of first contact via telephone, email enquiries, and personal contact with clients. As a Ward Clerk, you will be responsible for reception duties, handling medical records, and accurately entering patient transactions into the hospital’s Patient Administration System (iPM). You will play an important part in supporting the patient journey by coordinating admissions, transfers, and discharges, maintaining up-to-date records, and ensuring essential documentation is completed throughout each shift. We invite you to start your career journey with us. Apply Today Benefits available to eligible NBMLHD employees Opportunity for extra tax savings through Salary Packaging Novated Leasing Great education opportunities through Education Training Service which offers over 110 courses each year Access to our Employee Assistance Program (EAP) for staff and family members Fitness Passport NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply. NBMLHD is committed to implementing the child safe standards. For more information, please refer to Child Safe Standards. For assistance with applying through the NSW Health Career Portal please refer to the application portal. What you will bring to the role Demonstrated extensive and varied clerical experience and knowledge, including reception experience Demonstrated effective customer service skills Demonstrated excellent written and verbal communication skills and strong interpersonal skills Demonstrated excellent organisational and time management skills Demonstrated experience using Windows based software including databases and experience in using MS Word and Excel with proven typing skills Demonstrated ability to work independently and in a multi-disciplinary team environment Demonstrated ability and commitment to be flexible and adaptable to workplace change Demonstrated knowledge and understanding of confidentiality and privacy including ability to maintain confidentiality at all times Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa. Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position For role related queries or questions contact Lana Hul on #J-18808-Ljbffr