Senior Guardian

NSW Trustee and Guardian At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers' lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year. Commitment to Diversity Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds. About The Team The NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to make decisions on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. We also provide information and support to private and enduring guardians, service providers and the wider community. The NSW Public Guardian collaborates with various stakeholders to protect and promote the rights of vulnerable individuals, coordinating with different divisions, healthcare providers, legal professionals, community organisations, and families to make informed decisions. Job Details Clerk Grade: Level 5 / 6. Base salary $99,938 p.a. to $110,271 p.a. plus superannuation and annual leave loading. Locations: Sydney, Parramatta, Gosford, Newcastle and Wollongong. Hybrid working options available. Hours: 35 hours per week. About The Role The Senior Guardian is responsible for delivering quality guardianship services to our customers. This role involves making decisions in line with policy and the Guardianship Act (NSW), maintaining accurate customer records, undertaking individual and systemic advocacy to achieve positive outcomes for our customers, and preparing accurate reports and recommendations to senior officers. Responsibilities Make decisions in line with policies, within the Senior Guardian delegation level and authority from the Guardianship Division, to best serve the interests of our customers. Ensure the exchange of information with represented people, family, and key stakeholders is accurate, timely, and compliant with relevant legislations. Conduct visits to people represented by the Public Guardian in line with the Guardianship Standards. Make decisions about where a person lives and the services they receive such as personal care and therapy. Consent to medical and dental treatment and health care. Prepare guardianship related case reports for the Guardianship Division of the NSW Civil and Administrative Tribunal. Work with key stakeholders such as family members, health professionals and service providers to negotiate appropriate options and positive outcomes for the person. About You Passionate individual who champions the rights of people with disability. Committed to providing insightful and timely customer service for complex, sensitive, and time‑critical matters. Strong communicator able to work collaboratively with key stakeholders, peers, and customers to ensure optimum outcomes. Ability to build strong relationships and provide customers with support on making their life decisions. Highly empathetic with emotional intelligence, driving social outcomes and advocacy for people. Good working understanding of relevant service systems such as the NDIS, aged care and mental health. Key Knowledge and Experience Knowledge of guardianship practice, advocacy and other services accessed by people with vulnerability. Essential Requirements Degree and/or equivalent in social work, health, behavioural sciences or a related discipline. Available to travel throughout NSW and to undertake after‑hours work where required. What We Offer Work‑life balance with flexible work options (working from different work locations, variable start / finish times, job sharing). Various leave options (recreation, parental, and flex leave of up to 24 days per year). Career development including study leave and acting opportunities. Access to Fitness Passport, employee assistance program, and annual flu vaccinations. How to Apply Complete the online application. Submit a resume (maximum five pages) and a cover letter (maximum two pages) outlining your skills, experience and suitability. Answer the targeted question within the application form (Maximum 500 words). Targeted Question Outline your skills and knowledge working with people with a disability including how your experience is transferable to working in this sector as a Senior Guardian. (Maximum 500 words) Application Deadline Applications close: 11:59 pm, Wednesday 26 November. Contact For enquiries about the role, please contact Phil Kearton, Assistant Public Guardian – Service Delivery via email. For enquiries about the recruitment process, please contact Talent Advisor, Hina Maudarbocus via email. #J-18808-Ljbffr