Major Incident Capability Manager
vor 2 Wochen
Major Incident Capability Manager – nbn® Australia Join to apply for the Major Incident Capability Manager role at nbn® Australia . About the role This role is central to safeguarding the performance and reliability of nbn’s network. You will lead the resolution of major incidents impacting IT systems, networks and facilities, ensuring minimal disruption for nbn partners, RSPs and customers. You’ll coach and develop a high‑performing team, oversee Post Incident Review processes and collaborate across business units and industry partners to strengthen resilience. Working closely with communications teams, you will deliver clear and timely outage messaging and drive initiatives that enhance incident management capability and operational excellence. About you You have proven experience in a complex technology or network environment and a proven ability to manage senior stakeholders. You understand outage ecosystems and the factors that influence customer and partner satisfaction. You’re passionate about process improvement and team development, and you bring excellent communication, influencing and stakeholder management skills. Your ability to plan, organise and deliver outcomes through collaboration is complemented by strong reporting capabilities. Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee‑led diversity pillars. Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at +61 . Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note that this role is a Permanent opportunity and applications will close at midnight on Friday 12th December. To be eligible for this role, you must have full working rights in Australia. Job Details Seniority level: Associate Employment type: Full‑time Job function: Other Industry: Telecommunications Location: Melbourne, Victoria, Australia #J-18808-Ljbffr
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Incident Capability Lead: Major Incident
vor 2 Wochen
City of Melbourne, Österreich nbn® Australia VollzeitA leading telecommunications company in Australia seeks a Major Incident Capability Manager to enhance incident management and operational excellence. The role involves leading major incident resolutions, coaching a dedicated team, and ensuring minimal disruption to services. Candidates should have experience in technology or network environments and strong...
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Major Incident Capability Manager
vor 2 Wochen
City of Melbourne, Österreich NBN Co ltd. VollzeitMajor Incident Capability Manager page is loaded## Major Incident Capability Managerlocations: Melbournetime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 13, 2025 (14 days left to apply)job requisition id: # **Job Expectations****Build your career and Australia’s future.**Not many people can say they are working on building...
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Major Incident Manager
vor 2 Wochen
City of Melbourne, Österreich Capgemini VollzeitYour Job Lead and coordinate major incident bridge calls to ensure timely resolution and minimal business impact Act as the primary point of contact for stakeholders during major incidents, providing clear and timely updates Ensure end‑to‑end management of major incidents, including invocation, escalation, and service restoration Produce and maintain...
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Major Incident Manager
vor 2 Wochen
City of Melbourne, Österreich Capgemini VollzeitA global technology company located in Melbourne is seeking a Lead Incident Manager. This role involves overseeing major incident calls, managing stakeholder communications, and collaborating with technical teams to ensure the effective resolution of incidents. Candidates should hold ITIL and Major Incident Management certifications and possess strong...
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Strategic Incident
Vor 6 Tagen
City of Melbourne, Österreich Aboriginal Health Council Of Western Australia VollzeitA health organization in Victoria seeks an Incident and Problem Management Lead responsible for managing major incidents. The ideal candidate should possess strong problem-solving skills, ITIL Service Operations experience, and proficiency in ServiceNow. The role promotes a healthy work / life balance with flexible work patterns and offers attractive...
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Senior Major Incident Lead
Vor 4 Tagen
City of Melbourne, Österreich Bunnings VollzeitA leading retail company in home improvement is seeking a Production Services Lead - Major Incident Management to ensure reliable production services. This role involves championing incident processes, enhancing the ServiceNow platform, and leading a team. Candidates must have 5+ years' experience in major incident management and an ITIL Certificate 4. Join...
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Major Incident
Vor 4 Tagen
City of Melbourne, Österreich Aboriginal Health Council Of Western Australia VollzeitA health organization in Victoria is looking for an Incident and Problem Management Lead to manage major incidents effectively. Candidates should have strong problem-solving skills, experience with ITIL Service Operations, and proficiency in ServiceNow. This role supports a healthy work/life balance, offers flexible work patterns, and includes attractive...
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Production Services Lead
Vor 4 Tagen
City of Melbourne, Österreich Bunnings Group Vollzeit**Join us and experience Bunnings from the other side of the counter!****What’s in it for you** **when you’re part of our team:*** Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few* Free standard OnePass membership* Access to over 100+ exclusive team member benefits across health, shopping, travel...
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Production Services Lead
Vor 4 Tagen
City of Melbourne, Österreich Bunnings VollzeitProduction Services Lead - Major Incident Management Direct message the job poster from Bunnings What’s in it for you Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to over 100+ exclusive team member benefits across health, shopping, travel and stay,...
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Incident and Problem Manager
Vor 4 Tagen
City of Melbourne, Österreich Emmbr VollzeitOverview Infrastructure, Cloud & DevOps - Connecting Australian companies and leaders with the very best talent in the market 3-month daily rate contract Market leading Australian business High performing team, valuing collaboration Opportunity for an Incident & Problem Manager to join a market leading Australian organisation on a 3-month contract. You will...
