Implementation Specialist, APAC Market
vor 2 Wochen
Implementation Specialist, APAC Market – Sydney Aircall is a leading integrated customer communications and intelligence platform trusted by over 20,000 companies worldwide. Aircall unifies voice and digital channels into one seamless platform, offering one‑click integrations with leading CRMs and over 100 business tools. With real‑time, AI‑powered insights and automation, we help sales and support teams unlock value and deliver exceptional customer experiences. About the Role As an Implementation Specialist in Sydney, you will manage the onboarding of customers across the APAC market. You will be the first point of contact for new customers, ensuring they are set up for success and ready to unlock the full value of Aircall. Key Responsibilities Manage the onboarding process for a portfolio of new customers across APAC. Collaborate with Sales to gather the right context and ensure a smooth transition into onboarding. Understand each customer’s business needs to implement tailored solutions. Conduct product training and setup sessions to ensure customers are confident using Aircall. Handle onboarding tasks such as account configuration, integrations, and testing of the telephony setup. Proactively communicate with customers to drive adoption and early value. Identify and escalation any technical challenges in collaboration with Support and Product. Collect and share customer feedback to help improve the onboarding experience. Continuously improve internal processes and documentation to scale implementation excellence. Qualifications Native or bilingual proficiency in English is required. 1+ year experience in Customer Success, Onboarding, Account Management, or similar client‑facing roles. Comfortable onboarding customers on a SaaS product; tech curiosity is a big plus. Strong problem‑solving skills and a solutions‑oriented mindset. Excellent written and verbal communication skills. Experience working in a fast‑paced, customer‑centric environment. Passionate about delivering outstanding customer experiences. Benefits Competitive salary package and benefits. Fast‑learning environment, entrepreneurial and strong team spirit. 45+ nationalities: cosmopolitan & multicultural mindset. Work‑life balance is important at Aircall. DE&I Statement At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging. We pledge to make sure everyone has a seat at the table, is valued, and has equal opportunities to develop and thrive. #J-18808-Ljbffr
-
Implementation Specialist, Apac Market
Vor 6 Tagen
City of Melbourne, Österreich Aircall VollzeitImplementation Specialist, APAC Market – Sydney Aircall is a leading integrated customer communications and intelligence platform trusted by over 20,000 companies worldwide. Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered...
-
Implementation Specialist, APAC Market
vor 3 Wochen
Council of the City of Sydney, Österreich Aircall VollzeitAircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every...
-
APAC Implementation Specialist – Onboarding
Vor 6 Tagen
City of Melbourne, Österreich Aircall VollzeitA leading customer communications platform is seeking an Implementation Specialist to manage onboarding for new customers in the APAC region. In this role, you will ensure clients are set up for success and maximize the value of the platform. Responsibilities include onboarding management, customer training, and problem resolution. The ideal candidate has...
-
Product Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich SharkNinja APAC VollzeitOur mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. Shark Ninja is expanding our APAC business and scaling it rapidly. Our two brands, Shark, and Ninja, have enjoyed unprecedented growth in...
-
APAC Software Implementation Lead
Vor 2 Tagen
City of Melbourne, Österreich Wolters Kluwer VollzeitA global professional services company based in Melbourne is seeking a Software Implementation Manager for the APAC region. This role involves leading software implementation projects, engaging with clients to define solutions, and mentoring junior team members. The ideal candidate will possess a Master's degree in Computer Science, at least 3–4 years of...
-
Software Implementation Manager
Vor 2 Tagen
City of Melbourne, Österreich Wolters Kluwer VollzeitSoftware Implementation Manager – APAC Join to apply for the Software Implementation Manager – APAC role at Wolters Kluwer. Job Summary As a Software Implementation Manager in our Enablon Consulting/Professional Services team, you will play a critical role in shaping and executing client projects. You’ll bring your growing expertise to the table,...
-
HR Business Partner APAC
vor 6 Stunden
City of Melbourne, Österreich ICE VollzeitSenior Talent Acquisition Specialist @ ICE | Driving recruitment across APAC | MBA in Finance | Ex-Banking & Financial Services Job Purpose To deliver throughout the employee life cycle, proactive, high quality people centered human resources service to employees in APAC. Full accountability for HR operations, advisory and the successful implementation of HR...
-
HR Business Partner APAC
vor 3 Wochen
City of Melbourne, Österreich ICE VollzeitSenior Talent Acquisition Specialist @ ICE Job Purpose To deliver throughout the employee life cycle, proactive, high quality people centered human resources service to employees in APAC. Full accountability for HR operations, advisory and the successful implementation of HR related processes and practices, policies and outcomes across APAC business units....
-
Implementation Engineer
vor 3 Wochen
City of Melbourne, Österreich Halcyon Knights VollzeitGet AI-powered advice on this job and more exclusive features. This range is provided by Halcyon Knights. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$110,000.00/yr - A$140,000.00/yr Direct message the job poster from Halcyon Knights They are a fast-growing global eCommerce...
-
APAC Change Lead
Vor 2 Tagen
City of Melbourne, Österreich Tandem Partners VollzeitAPAC Change Lead 12-month fixed-term role. Lead change activity across APAC. Implement organisational design and organisational effectiveness initiatives. Lead high-impact change initiatives that lift organisational effectiveness 12-month fixed-term contract | Global Organisation | Flex working Salary Package : $220K inc super We’re partnering with a major...
