Digital Fraud Support Specialist

A leading financial institution in Sydney is seeking a full-time phone-based customer service representative for its Fraud and Scams team. The role entails handling high volumes of calls related to digital fraud, providing excellent customer service, and identifying fraud trends. We are interested in candidates with strong problem-solving abilities and...

12-month max term contract, full time (38 hours per week) position. Must be based in Sydney Operating hours: 8am – 8pm from Monday to Friday, 8am – 5pm on Saturday and Sunday . You must be willing to work a rotating roster in accordance with these operating hours. High volume call centre environment. In office attendance for training is required for the...

Reporting to Technical Manager you will have the responsibility over the investigation and coordination of suspected fraud or breaches of policy conditions through Claims at NTI. You will be at the frontline of establishing the facts of suspected fraud in order to assist in the quick resolution of claims. Day to day, you will: Evaluate and establish scope...

You are passionate, driven, flexible and collaborative. We are a team of humility, respect and integrity, pushing the boundaries of what is possible in Fraud and Scams Technology Together we aim to create world leading Fraud and Scams solutions that will impact the lives of millions of our customers. Do work that matters : CommBank is shaping the future of...

A leading financial institution is seeking a Digital Optimisation Manager to enhance customer journeys through digital insights and fraud prevention measures. In this role, you will utilize your analytical skills and digital expertise to optimize communications across various platforms, ensuring timely and relevant messaging for customers. The ideal...

A leading financial institution in Sydney seeks a Fraud Investigations Officer responsible for conducting thorough investigations into fraud cases. You will draft evidence-based reports and mitigate risks linked to fraudulent activities. Ideal candidates have strong communication and report-writing skills, experience in fraud functions, and familiarity with...

Be among the first 25 applicants. Named as one of Australia's Top 5 employers with under 100 employees, for the last 5 years, OnDeck has grown to become one of Australia's largest locally owned online small business lenders. At OnDeck, we are changing the way business owners borrow money by combining our passion for small business with cutting‑edge...

1 day ago Be among the first 25 applicants Passionate about safeguarding people from financial crime? We're seeking a dedicated Fraud & Scam Specialist to help us protect those who protect us. Opportunity This role directly supports Defence Bank’s purpose, by helping to safeguard our members and organisation from fraud and scams, delivering exceptional...

A leading financial institution in Australia is seeking a Fraud Assist Analyst to support customers impacted by fraud. The role involves managing inbound calls, providing resolutions, and educating customers on fraud prevention. Candidates should have proven customer service experience in complex situations, strong communication skills, and the ability to...

A leading infrastructure organization is seeking a Fraud and Corruption Prevention Officer to enhance integrity and mitigate fraud risks. The role involves developing policies, conducting risk assessments, and supporting investigations. Candidates should have a relevant degree and experience in fraud prevention or compliance. This full-time position is based...