Claims Management Officers
vor 24 Stunden
Claims Management Officers - Motor & Property Claims Location: South Brisbane (Hybrid Options & FREE Parking) Pay: $37.12 p/h + Super Start Date: Monday, 12th January 2026 Duration: Initial 3-Month Contract (Strong potential for extension) The Opportunity This isn't just about answering calls, it's about being the critical point of support for our customers. You will be a vital first responder, providing compassionate support and decisive action during stressful times. We are seeking empathetic problem solvers ready to step up and make a genuine difference in people’s lives when they need it most. Your Impactful Role Will Include: Triaging critical claims and deploying essential emergency services (tow trucks, builders, etc.) immediately to secure property and minimise further loss. Seamlessly guiding customers through the entire claims process for motor and property damage with clarity and compassion. Participating in dedicated coaching and training programs to continually enhance customer experience and claims outcomes. Working closely with your team and manager to tackle diverse tasks and achieve outstanding results. Who We Are Looking For We are building a highly resilient and collaborative team. If you are passionate about helping others and thrive in a supportive, fast-paced environment, we want to hear from you. Key Attributes to Bring: The ability to listen actively, empathize, and explain complex information clearly. A proactive and solutions-focused mindset. Strong computer literacy and the aptitude to master new claims systems quickly. A willingness to learn, grow, and support your colleagues. You will be fully supported by a fantastic, collaborative office culture with dedicated mentors and comprehensive training from day one. Role Essentials: Contract: 3 months (full-time, 38 hours per week) Pay: $37.12 p/h + super Rostered environment: Monday to Friday – 7.5 hours per day between 7am and 7pmor Saturday, Sunday and 3 weekdays between 7am and 7pm Please Note: Successful applicants must be able to pass a police check and have full working rights. Why Join Randstad? At Randstad, we connect you with opportunities that truly matter. You won’t just be filling a seat; you will be directly supporting Queenslanders impacted by catastrophic events while developing invaluable, in-demand skills in claims management. Ready to secure your spot for a powerful start to 2026? APPLY NOW Our team will be reviewing applications immediately to welcome candidates for the January 12th intake. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. experience 1 year skills Insurance, claims, car, motor, property, home, general insurance, storm, weather, contract, lodge, customer, customer service, call center, call, inbound, outbound, administrative, admin, administrator, retail, hospitality, debt collection, sales qualifications High School Certificate education Secondary School/High School #J-18808-Ljbffr
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