Claims Management Officer
Vor 5 Tagen
Claims Management Officer (RACQ Insurance) Join to apply for the Claims Management Officer (RACQ Insurance) role at IAG . From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. We’re on the lookout for multiple Claims Management Officers to join our dynamic, high‑energy team. In this role, you will take end‑to‑end ownership of claims, including lodgement, for cases ranging from straightforward to moderately complex. You’ll gain excellent exposure as you build and maintain strong working relationships with our partners to ensure a smooth and seamless claims experience. Work Hours & Availability This role operates on an 8‑hour shift schedule, between 7:00 AM and 7:00 PM, Monday to Friday. Additionally, weekend availability is required from 8:30 AM to 5:00 PM. After the training period, you’ll have the opportunity to work from home four days a week. Start Date: February 16, 2025 What You’ll Do Provide an end‑to‑end claims experience Triage, manage and recover claim costs Act as a referral for claim decisions and processing Provide proactive, timely, quality and efficient claims outcomes What You’ll Bring Strong customer service experience Ability to work effectively both independently and as part of a team Strong communication skills and a customer‑centric mindset Confident communicator with a talent for navigating tough conversations with empathy and fairness Thrives in fast‑paced settings, managing high volumes of requests while staying organized and on task Proficiency in MS Office What We Offer Boosted superannuation with 13% as standard 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you) Work from home and many more flexibility options with myFlex Up to 50% off personal insurance, including home and motor insurance Partner discounts on private health insurance, tech & appliances, and many more Access to LinkedIn Learning, the award‑winning IAG Academy, study assistance and secondment opportunities Employment type eligibility criteria apply Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose‑led place focused on creating connection and belonging, and a chance to create meaningful impact every day and grow your career beyond the expected. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous‑led solutions that enable growth and create meaningful change for our customers and employees. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Insurance #J-18808-Ljbffr
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Claims Executive
vor 2 Wochen
City of Brisbane, Österreich Claims Hero Vollzeit1 day ago Be among the first 25 applicants Claims Hero, an innovative claims management company, is on the hunt for an ambitious and meticulous Claims Executive to bolster our team. As a Claims Executive, you will be integral to our operations, not merely processing claims, but becoming an advocate for our customers' rights. You will take the reins in...
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Claims Management Officer
Vor 5 Tagen
City of Brisbane, Österreich RACQ VollzeitClaims Management Officer (RACQ Insurance) From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities....
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Property Claims Management Officer
Vor 5 Tagen
City of Brisbane, Österreich IAG VollzeitA major insurance company is seeking Claims Management Officers to join their high-energy team. In this role, you will manage claims from lodgement through to resolution, ensuring an exemplary customer experience. Responsibilities include triaging claim costs and navigating customer conversations with empathy. The ideal candidate will possess strong customer...
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Claims Management Officer Motor Claims
Vor 5 Tagen
City of Brisbane, Österreich RACQ VollzeitClaims Management Officer Motor Claims (RACQ Insurance) From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue delivering trusted cover and local care, while embracing new opportunities to support our...
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Claims Management Officer
Vor 7 Tagen
City of Melbourne, Österreich Robert Walters Australia VollzeitWe are currently assisting our client with the recruitment of multiple Claims Management Officers to join a highly respected organisation based in Eight Mile Plains. As a valued member of the team, you will play a crucial part in delivering compassionate and effective claims management services, ensuring every customer receives the highest standard of care....
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Temporary Claims Management Officer
vor 3 Wochen
City of Brisbane, Österreich IAG VollzeitTemporary Claims Management Officer (RACQ Insurance) Join to apply for the Temporary Claims Management Officer (RACQ Insurance) role at IAG Work Hours & Availability This role operates on an 8.5-hour shift schedule, between 8:30 AM and 5:30 PM, Monday to Friday. Weekend availability is required. This is an on-site role. Location & Duration Temporary role...
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Claims Management Officer
Vor 5 Tagen
City of Brisbane, Österreich IAG VollzeitClaims Management Officer - Property (RACQ Insurance) From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue delivering trusted cover and local care, while embracing new opportunities to support our...
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Customer Care
vor 3 Wochen
Wollongong City Council, Österreich Sedgwick Claims Management Services Ltd VollzeitA leading global claims management provider in Australia is seeking a Casual Customer Service Officer to support customers through the insurance claims process. The role involves responding to enquiries, coordinating triage efforts, and maintaining high service levels. Ideal candidates will be self-motivated and have strong communication skills. Flexible...
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Temporary Claims Management Officer
Vor 7 Tagen
City of Brisbane, Österreich Iag VollzeitTemporary Claims Management Officer (RACQ Insurance) Property Join to apply for the Temporary Claims Management Officer (RACQ Insurance) Property IAG From September RACQ's insurance arm began a long‑term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue...
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Temporary Claims Management Officer
vor 2 Wochen
City of Brisbane, Österreich IAG VollzeitTemporary Claims Management Officer (RACQ Insurance) Property Join to apply for the Temporary Claims Management Officer (RACQ Insurance) Property role at IAG From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to...
