Client Coordinator

vor 4 Wochen

Sunshine Coast Regional, Österreich Prestige Inhome Care Vollzeit

Client Coordinator – Part Time About Us At Prestige Inhome Care, we’re not just a care provider; we’re a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years. About You Are you ready to be the heartbeat of our care delivery? As a Client Coordinator, your mission is to ensure the most efficient and high‑quality service for our extraordinary clients. You’ll play a crucial role in: Supporting and delivering quality services for a portfolio of clients. Matching clients with the perfect care staff through timely and accurate rostering. Keeping everyone in the loop with schedules, from clients to care staff. Handling feedback and incidents with precision for continuous service improvement. Supporting care staff in maintaining a high level of commitment and alignment with Prestige’s goals; contributing to the development of policies, procedures, and processes. Managing relationships with broker partners. Ensuring compliance with organisational and industry standards. Qualifications & Skills Experience in coordination and scheduling. Excellent communication, interpersonal and negotiation skills. Ability to prioritise and meet deadlines. Computer literacy for rostering, word processing and database management. A proactive approach with a focus on continuous improvement. Problem‑solving and conflict resolution skills. A commitment to delivering quality service that exceeds expectations. Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable. What’s in it for you Work flexibility: hybrid arrangements. Work from anywhere: up to 4 weeks each year and the option to take extended unpaid leave. Birthday off: take your birthday off each year. A warm welcome with a tailored onboarding and personalised induction plan. Grow and learn: professional development with the Prestige Training Hub and 5 days of paid study leave; mentoring, leadership programmes and lunch & learn sessions. Give back: 1 paid volunteer day. Celebrate: monthly birthday celebrations, wellness initiatives, mid‑year awards night, Christmas parties, guest speakers, team‑building exercises. Support when needed: Employee Assistance Program (EAP) for confidential counselling and support. Apply Now Join us and be part of a team that values client focus, kindness, joy, trust, and agility. Apply now and let’s make a difference together We are committed to responding to every applicant. If you do not receive a response within a week, please email or call Jason at . At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from culturally and linguistically diverse backgrounds, and the LGBTIQ+ community. If you need support to participate in our application process, please reach out by calling or emailing Location: Mooloolaba, Queensland, Australia Salary: A$55,000.00 - A$75,000.00 Seniority level: Entry level Employment type: Full-time Job function: Administrative Industry: Hospitals and Health Care #J-18808-Ljbffr

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