Lead Contact Centre Test Manager

Contact Centre Test Manager (NV1) Leading Telco client (consulting through FinXL) FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise...

Contract • Hybrid • 6 days ago, from FinXL IT Professional Services A leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we’ve delivered high‑value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL is seeking a Contact Centre...

FinXL IT Professional Services is a leading IT solutions organisation providing a broad range of services to assist large Australian enterprises and Government departments to deliver IT projects. We’re seeking a skilled Test Manager with strong IVR and/or contact centre testing experience to lead a major modernisation program. This engagement is a great...

A leading recruitment firm is seeking an experienced Test Manager with extensive expertise in contact centre technology. Your role will focus on leading testing strategy, ensuring high-quality deliverables, and supporting the implementation of customer service systems. The ideal candidate has proven experience in managing testing processes, a strong...

A leading IT consultancy is seeking a Contact Centre Test Manager to develop testing strategies and manage testing initiatives for a Telco client. Suitable candidates should have extensive experience in Test Management and expertise in Contact Centre operations. A current NV1 Security Clearance is preferred. This role offers a 12-month contract with hybrid...

A leading IT solutions organisation based in Melbourne is seeking a skilled Test Manager to lead a major modernisation program for a high‑volume customer platform. This role involves directing the automation strategy, mentoring team members, and ensuring quality delivery across IVR and contact centre systems. The ideal candidate will have proven experience...

Contact Centre Test Analyst Location: Macqarie Park Contract Term: Initial 6‑12 months Citizenship: Australian Citizens only (due to security clearance requirements) Our client is looking for a Senior Test Analyst with contact centre experience. Key Responsibilities Creation of Test Documentation such as Test Plan and Test Completion Report Development of...

Join to apply for the Test Manager role at Peoplebank . Our client is looking for an experienced Test Manager with strong contact centre platform expertise to lead testing strategy, drive high-quality delivery, and support the successful implementation of customer service technologies. Skills & Experience Required Proven experience as a Test Manager ,...

Our client is looking for an experienced Test Manager with strong contact centre platform expertise to lead testing strategy, drive high-quality delivery, and support the successful implementation of customer service technologies. Skills & Experience Required Proven experience as a Test Manager , ideally within contact centre or customer service technology...

A leading IT services provider is seeking an experienced Test Manager based in New South Wales to lead the testing strategy and ensure high-quality delivery. The successful candidate will have strong contact center expertise and experience with platforms like Genesys and Amazon Connect. Responsibilities include managing test services across varying...