Test Manager
vor 1 Tag
FinXL IT Professional Services is a leading IT solutions organisation providing a broad range of services to assist large Australian enterprises and Government departments to deliver IT projects. We’re seeking a skilled Test Manager with strong IVR and/or contact centre testing experience to lead a major modernisation program. This engagement is a great opportunity to define the overall quality strategy, lead a high‑performance team, and ensure seamless delivery across a high‑volume customer platform. About The Engagement You’ll be joining a collaborative, high‑performance testing team as they support the deployment of a new cloud‑based contact centre solution. Your focus will be on directing the automation strategy and ensuring a seamless end‑to‑end customer experience across voice, IVR, CRM, and digital channels. Key Responsibilities Define the overall test strategy, lead the testing team, mentor junior members, and manage stakeholder communication throughout the testing lifecycle. Contribute to the enhancement of the test automation framework to ensure it is scalable and maintainable, and ensure automated tests are integrated into the CI/CD pipeline. Design, develop, and maintain robust automated test scripts for IVR flows, and call routing logic. Automate the validation of integrations across systems (e.g., databases, chatbots, portals). Conduct automated omnichannel testing across voice, SMS, chat, and email channels. Analyse automated test results, report on automation coverage, and work closely with vendors and delivery teams to resolve defects. Support User Acceptance Testing (UAT) with business stakeholders. Ensure systems meet compliance and security standards. Skills & Experience Required Proven experience as an Automation Test Analyst within complex contact centre platforms (IVR, voice, etc.). Strong, hands‑on experience with test automation tools and frameworks (e.g., Cyara, Selenium, Playwright, or similar). Exposure to Genesys, or other enterprise CCaaS platforms is highly desirable. Familiarity with VoIP, network routing, and customer engagement platforms. Excellent stakeholder engagement and documentation skills. Baseline or NV1 clearance preferred; Australian Citizenship MANDATORY . #J-18808-Ljbffr
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Respiratory Fit Tester
vor 3 Wochen
City of Melbourne, Österreich Fit Test Australia VollzeitRespiratory Fit Tester – Join the Leading Team in Workplace Safety! Are you passionate about health, safety, and making a real impact in the workplace? At Fit Test Australia (FTA), we provide essential respiratory fit testing to industries including healthcare, construction, mining, gas and oil, government, and utilities. We are looking for a dedicated...
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Tester, Senior tester
vor 1 Woche
City of Melbourne, Österreich Softtest Pays VollzeitAustralian Citizens residing in Australia only respond. Services Australia is seeking to identify suitable Candidates to perform the role of Test Engineers, from junior levels to expert and manager levels, to support the agency achieve overall testing strategies, managing effective planning, monitoring and execution of all testing activities within the...
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Test Manager
vor 1 Woche
City of Melbourne, Österreich Xpt Software VollzeitTest Manager – XPT Software Join to apply for the Test Manager role at XPT Software. Responsibilities Manage the delivery of Test Plan and Testing for Project Acute (Time, Employee Management & Payroll Optimisation) Manage Testing requirements for System Integration Testing (SIT) (SuccessFactors to Downstream Systems) Engage with owners of downstream...
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Test Manager
vor 1 Tag
City of Melbourne, Österreich FinXL VollzeitBusiness Test Manager - UAT and BRT Macquarie Park and Work from home 6 Months + contract FinXL by Randstad Digital focuses on accelerating client's digital transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries. We solve complex technological and business challenges with highly talented...
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Test Manager
vor 2 Wochen
City of Melbourne, Österreich Ad Astra Consultants VollzeitSenior Consultant - Talent Acquisition || APAC || End To End Recruitment || Specialist In Diversity Hiring || Recruiting Top Rated Talents For Top… Location: Melbourne Nationality: Australian/ PR only Salary: A$160,000 – A$180,000 We are hiring a Test Manager with strong experience in Oracle CC&B and MDM to lead end-to-end testing for a major transport...
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Test Manager
vor 2 Wochen
City of Melbourne, Österreich Technology CII VollzeitTest Manager – Technology CII Join to apply for the Test Manager role at Technology CII. We are seeking an experienced Test Manager to oversee testing processes and ensure the delivery of high-quality solutions in the public sector. This initiative involves introducing new iPhones and a vendor‑developed application, requiring rigorous testing across...
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Technology Test Manager
vor 3 Wochen
City of Melbourne, Österreich Milestone Information Technology VollzeitMilestone Information Technology – Melbourne VIC Milestone IT is proud to partner with a leading organisation undergoing major systems transformation. We’re currently seeking a Technology Test Manager to oversee testing activities across a complex IT landscape — including legacy systems, integrations, and SaaS platforms. About the Role As the...
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Test Manager
vor 1 Woche
City of Melbourne, Österreich The Talent Initiative VollzeitDirect message the job poster from The Talent Initiative Founder | Director | Talent Acquisition | Recruiter | Leader | Innovator | Mentor | Recruitment Tragic | All round nice guy (may or may not look… Are you an experienced Test Manager who thrives in fast-paced, technical teams and loves building testing capability from the ground up? We’re looking...
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Test Manager
vor 2 Wochen
City of Melbourne, Österreich Michael Page VollzeitJoin to apply for the Test Manager role at Michael Page . About Our Client This organisation operates in the public sector and plays a critical role in delivering essential services to the community. It is a well-established organisation with a focus on leveraging technology to improve outcomes. Job Description Manage and coordinate end-to-end testing...
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Test Manager
vor 2 Wochen
City of Melbourne, Österreich ClearCompany VollzeitWe are seeking an experienced Test Manager to oversee testing processes and ensure the delivery of high-quality solutions in the public sector. This initiative involves introducing new iPhones and a vendor-developed application, requiring rigorous testing across technology teams, external agencies, vendors, and operational users prior to implementation....
