Customer Support Technician
vor 16 Stunden
Career Opportunities: Customer Support Technician (10106) Requisition ID10106 -Posted -Australia -Queensland -Customer Service -Croplands It’s official. We’re the #1 best place to work in Agriculture, Mining and Utilities awarded by @FinancialReview and @Inventium Croplands -Driving efficiency with the latest innovations in spraying technology Croplands has been designing and distributing agricultural spraying equipment for 50 years. As a Nufarm Limited company, we understand the challenges our customers face and we continually evolve to deliver quality spraying solutions to suit their individual needs. At Croplands it is not good enough to simply sell a piece of machinery - we are firmly focussed on delivering a positive customer experience before, during and long after the sale. Our people are committed to this philosophy and we foster a culture that allows you to excel. What is the role? Based in our Toowoomba office at Dry Creek, we are looking to engage a Customer Support Technician to join our busy Customer Support team. You’ll be responsible for providing high level technical support to customers requiring technical information by phone, email and in person. What will you be doing? Providing a high level of support to all customers, interaction teams and the wider team including:- Attending meetings including assistance where required with planning, documents, resources and issue resolution Obtaining and collating information to assist the customer and interacting teams to easily access current information which will improve our customer experience Providing regular and consistent focus on various technical and administrative tasks including but not limited to: Completing weekly review and actions as required on customer concerns and cases, following resolutions to completion Reviewing new product Parts Requirement by Location and Safety Stock levels according to inventory stocking policy Establishing and maintaining technical support documentation including Kits and Parts lists. Warranty claims review and reporting Managing electronic components supply and repair including maintaining repairs database What do you bring? We are looking for a Customer Support Technician who is well versed in the administrative process of the sales environment and dealing with a high volume of diverse product lines or looking to grow and develop within the Customer Support space. You will have excellent written and verbal communication and follow up skills with the ability to develop and manage effective stakeholder relationships with suppliers and internal customers. A keen eye for detail is pivotal to success in the role with the ability to work across CRM systems. If you want to be a part of a thriving, supportive environment and are inspired by the prospect of being a part of something bigger, we’d love to hear from you. Nufarm is proud to be recognised as an endorsed employer of choice for all woman by Work180 being awarded in the Top 6 best places to work in 2025. Apply today and be part of our journey to shape the future of agriculture # A note to recruitment agencies-we have this role covered. There is no need to get in touch, we do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
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Dispensary Technician
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Field Service Technician
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Electronic Security Technician
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Toowoomba Regional, Österreich Amentco VollzeitAmentco is now part of the Austco Healthcare Group — a global leader in nurse call and clinical communication systems for hospitals and aged care. With a strong reputation for innovation and reliability, Austco supports healthcare facilities across the world. As part of Austco Services, Amentco continues to provide high-quality electronic security and...
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Automotive Service Technician
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Remote IT Support Technician – MSP
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Toowoomba, Österreich Virtual IT Group (VITG) VollzeitAn IT services company located in Sydney is seeking an IT Support Technician to provide first-level technical support primarily in a remote capacity. Ideal candidates will have 1-3 years of experience, proficiency with Microsoft Office and Windows systems, and a strong commitment to customer service. This full-time role involves troubleshooting IT issues,...
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Field Service Technician: Engine Diagnostics
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Toowoomba Regional, Österreich Cummins Asia Pacific VollzeitA leading engineering firm based in Toowoomba is looking for a Technician - Field Service to troubleshoot and repair engines at customer locations. The ideal candidate must be an Apprentice Trained Engine Technician and have basic workshop experience. This full-time role includes a variety of responsibilities such as engaging with customers and performing...
