Client Services Coordinator

5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Lowe Living Job Advertisement - Client Services Coordinator Job Responsibilities A long‑term career opportunity for a Client Services Coordinator providing support throughout the client journey, from the point of contact signing through to post‑settlement, ensuring the client walks away always feeling fulfilled and satisfied. Work collaboratively across all departments at Lowe Living, creating and maintaining strong relationships both internally and externally to contribute to our business growth strategy. Become a part of a lively open‑plan office environment currently based in Sandringham, with a planned move to new offices in South Melbourne early next year to accommodate rapid team growth, with a large pipeline of exciting luxury property development projects. Business Overview Co‑Founded by Tim and Emma Lowe, Lowe Living is redefining luxury property development in Melbourne’s most sought‑after suburbs. With a vertically integrated model and a portfolio of award‑winning luxury residential and commercial projects, we oversee every stage of development, from acquisition to aftercare, ensuring excellence and innovation throughout. Our team is the cornerstone of our achievements, resulting from continuously nurturing an environment of collaboration, growth, and long‑term success. With exciting developments underway and a strong pipeline ahead, Lowe Living offers a unique opportunity to be part of a visionary business shaping the future of modern living. What We Offer You Long‑term career opportunity in a values‑driven, award‑winning property development company where you have the space to evolve your position as the business grows. Join a supportive, collaborative team that values Trust, Excellence, Passion, and Innovation, creating a great workplace culture. Opportunity to grow, evolve and learn with a career development plan for on‑the‑job training, informal, and formal learning opportunities. Autonomy and trust to embed initiatives that positively shape employee experience across a growing, high‑performing organisation. What You Offer Us Client Services Knowledge: 3 years minimum in similar roles in Customer Service within Property Development is desirable. A self‑driven and motivated individual with strong interpersonal skills, a can‑do attitude, adaptability, and the ability to handle challenges at a fast pace. Administration: A drive to ensure Customer Service is delivered to a high and consistent standard, with a detail‑oriented and clear approach to ensuring an exceptional experience for each purchaser. Client Journey: An understanding of the client journey process with an ability to work across internal and external stakeholders to nurture lasting relationships. Team: A confident individual comfortable making decisions with proven experience working both independently and as part of a team. Qualifications & Experience A qualification in Property, Business, or a related field is preferred but not essential. Basic knowledge of legal, contractual, and regulatory requirements relevant to property sales, development, and settlement. 3 years minimum experience in a Customer Service or similar role within the Building and Real Estate Industry (Sales, Client Experience) is desirable. Proficient in Microsoft Office suite (including Project); experience with Word, Excel, PowerPoint, Outlook. Familiarity with CRM systems (Salesforce or equivalent) is preferred. If you are ready to thrive delivering high‑impact customer experience in a growing business with an exciting pipeline of upcoming work, hit the Apply now button . Apply now with a detailed cover letter addressing the areas of what you can offer us and why joining Lowe Living is suited to you. We look forward to receiving your application and considering you to become a part of our team. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales #J-18808-Ljbffr