Client Services Coordinator
Vor 7 Tagen
About this opportunity As the Client Services Coordinator, you will play a crucial role in ensuring our clients receive the care they need by efficiently rostering our team of caregivers. You will be responsible for managing a weekly roster while maintaining and adjusting it daily to meet the evolving needs of our clients and caregivers. This role requires excellent organisational skills, attention to detail, and strong communication to coordinate with both staff and clients effectively. We are also seeking someone who has experience stepping up into a senior or leadership capacity, as you will occasionally provide support to the Manager when they are away and help oversee the smooth running of day-to-day operations. Why Join Us? A rewarding career where you can make a positive difference in the lives of seniors and their families. A company that recognizes and appreciates the value of the work that you do. A fun and supportive team. Key Responsibilities: Develop and maintain employee rosters for clients and workers, ensuring that all shifts are filled. Coordinate client services and caregiver schedules daily via the Relationship Management System (RMS) to ensure that all clients receive the services that they have requested and, where possible, a compatible, regular and consistent caregiver. Monitor shared email for actions and coordinate workflow with Client Services Team. Monitor and action email/phone call requests for new/changes to client schedules. Provide administrative support to the Care Managers, including assisting with documentation, follow-ups, and general coordination tasks as required. About you: Experience working in rostering/scheduling – aged care experience is desired. Knowledge of the SCHADS award is highly desirable. Be able to build strong relationships and rapport with internal teams and clients and always deliver exceptional customer service. Demonstrated ability to lead, support, and motivate a team, including stepping into higher duties to ensure smooth day-to-day operations. Proficiency with MS Office Suite and ability to use and learn various systems e.g., quality management system, databases and rostering systems. Have strong communication, problem-solving, time management, and conflict-resolution skills. Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment. ABOUT US Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care. Australian work rights Applicants must have permanent or temporary rights to work in Australia with no restrictions. How do I apply? Please submit your resume and a cover letter detailing your suitability for this role. #J-18808-Ljbffr
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Client Services Coordinator
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City of Melbourne, Österreich Nexia Perth VollzeitClient Services Coordinator – Nexia Perth Join to apply for the Client Services Coordinator role at Nexia Perth. Nexia Perth has an exciting opportunity for a full-time Client Services Coordinator role reporting to a team of accountants within our Business Advisory division. This role would suit a current undergraduate wanting experience in an accounting...
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Client Services Coordinator
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City of Melbourne, Österreich Lowe Living Vollzeit5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Lowe Living Job Advertisement - Client Services Coordinator Job Responsibilities A long‑term career opportunity for a Client Services Coordinator providing support throughout the client journey, from the point of...
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Client Services Coordinator
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City of Melbourne, Österreich Hello.De Ag VollzeitAddress 5 / 9 Dawson St, Coburg North VIC About this opportunity As the Client Services Coordinator, you will play a crucial role in ensuring our clients receive the care they need by efficiently rostering our team of caregivers. Key Responsibilities Develop and maintain employee rosters for clients and workers, ensuring that all shifts are filled....
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Council of the City of Sydney, Österreich Toll Group Vollzeit**We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.**Client Services Coordinator page is loaded## Client Services Coordinatorlocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: R **About Toll Group**At Toll, we do more than just logistics -...
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Client Services Coordinator
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City of Melbourne, Österreich hello.de AG VollzeitAddress 5/9 Dawson St, Coburg North VIC 3058, Australia Job Description About this opportunity As the Client Services Coordinator, you will play a crucial role in ensuring our clients receive the care they need by efficiently rostering our team of caregivers. You will be responsible for managing a weekly roster while maintaining and adjusting it daily to...
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Client Services Coordinator
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