Salesforce CRM Developer

Key Accountabilities Coordinate or directly execute analysis to determine system requirements for new or enhanced systems, plan and provide estimates. Engage with business users, business/technical analysts, solution architects and others to understand needs and requirements for project and maintenance development tasks. Provide technical acumen and troubleshooting expertise to solve business problems and perform systems analysis, application design, development, unit testing and implementation to optimize delivery while enabling knowledge sharing and team capability building activities. Allocate and coordinate delivery activities to design, develop, test, implement and support applications in support of broader project and IT delivery plans. Participate and work on the design and coding of programs of all levels of complexity in alignment with business requirements and solution architecture for project and maintenance activities. Provide technical support around production problems and other maintenance activities to ensure that applications perform well and as designed. Monitor and review work undertaken throughout the development phase to ensure appropriate use of resources and adherence to schedules. Challenge existing processes and practices to continuously drive efficiencies and technology delivery performance. Coordinate the provision of high‑quality technical documentation and manuals that enable effective knowledge management, maintenance support and governance. Keep up to date with developments in the digital technology space to ensure the project stays aligned with best practices and new approaches. Be accountable for the software quality of the development team and support QA and UAT activities to enhance solution quality. Manage server and client builds for releases, coordinating closely with testing, infrastructure and release teams. Knowledge, Skills & Experience Minimum 6–10 years in a professional technical lead role for the Salesforce CRM platform, with full knowledge of the application stack on Financial Cloud – Sales and Services Cloud. 3+ years of project experience with packaged software or custom development implementations of CRM projects and platform with Salesforce Sales and Services Cloud. Strong understanding and experience of: Sales and Service Cloud (Mandatory) Integration patterns and event‑based development for Salesforce CRM (Mandatory) Einstein Analytics (Mandatory) Integration with other Salesforce applications such as Marketing Cloud, Tableau (Preferred) IVR implementation experience for scope of Salesforce CRM work (Optional) CI/CD and data migration techniques for Salesforce CRM (Mandatory) Hands‑on design and development of custom solutions on the force.com platform, including Apex, Visualforce, Lightning components and data migration (Mandatory). One or more current Salesforce certifications (Administrator, Developer, Sales/Service Cloud, Advanced Administrator) highly desirable. Degree in Computer Science or a related discipline. Extensive experience across all stages of the development lifecycle. Proven track record of managing mobile development teams delivering high‑quality Salesforce CRM solutions. Experience with Sales and Service Cloud implementation for Financial Cloud‑based solutions. Demonstrated experience developing in an Agile/DevOps environment. Proven ability to mentor staff and build a strong team environment. Excellent negotiation, relationship‑building skills with internal and external clients. Strong verbal and written communication skills. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Location: Hornsby, New South Wales, Australia Referrals increase your chances of interviewing at Advance Delivery Consulting by two times. #J-18808-Ljbffr