Going North

Overview We are on the lookout for an outgoing and eager individual to join our Going North team as Creative Project Manager . Based full-time in Darwin, the role is responsible for managing client relationships and leading the successful execution of creative projects from launch to completion. You will work closely with the Agency Lead, Production Lead and integrated agency teams across Bolster Group to oversee content production and delivery for our retained clients within the arts, education and government industries. Your ability to communicate clearly and collaborate effectively with clients, internal teams and our freelance network will be crucial to supporting the Going North agency through its next phase of growth. As a key player in the creation of social and digital content, you will be responsible for pre-production, on-ground production and post-production tasks. Your expertise in negotiating talent fees, monitoring budgets and coordinating with creative teams will ensure that we produce cutting-edge, social-first content that resonates with audiences. In addition to your account management and content production duties, you will contribute to the refinement of our internal processes, assist with resource planning and provide all-round assistance to the Going North team. If you are passionate about delivering exciting projects and outstanding client experiences, and you thrive in a fast-paced, collaborative environment, we would love to hear from you. Going North is an Indigenous-owned, Northern Territory-based culture studio and consultancy with deep roots in art, music and fashion. We bring untold stories from the territory to the world. Going North works end-to-end to deliver world-class thinking grounded in the cultures and communities it began. We’re proud to now have a strong footprint with global brands across Australia, working with clients on creative projects that are innovative, community-centred and cut through with Australian audiences and beyond. What You\'ll Be Doing Account & Project Management Develop succinct brief documents with urgency, in close collaboration with Going North team and clients Scope briefs and quotes together with the Agency Lead and Group team(s) Draft and refine scope of work documentation in consultation with clients and the team Effectively launch new projects by aligning everyone on project roles and responsibilities, objectives, KPIs, key milestones, budget, deliverables and next steps Lead communications with the client, internal team and our freelancer network Coordinate billing and payment requests between suppliers and our finance team Supervise deliverables from internal/external teams, ensuring high quality of work Carefully manage expectations and keep clients informed via frequent updates Mitigate risk by addressing challenging conversations to ensure swift and fair resolution Survey performance relative to project KPIs and help compile reporting documentation Provide an exceptional customer service experience at every client touchpoint Content Production Content strategy and ideation (e.g., shot list, video treatments, logistics, production feasibility) Support the development of creative documents (e.g., proposals, execution plans) Negotiate talent fees and contracting with meticulous attention to detail Closely monitor project budgets, including external/material costs and team hours Pre-production planning (including securing crew, permits and run sheets) On-ground production, providing direction to talent and freelancers in attendance Act as main point of contact for revision rounds between client and creator Oversee post-production and delivery of predominantly social or digital content outputs Admin & Internal Help organise the team’s workload via the Group’s weekly resource planning meeting Stay updated on platform updates to ensure our content is cutting-edge and social-first Keep a finger on the pulse of cultural and social trends Work closely with the Agency Lead to refine our ways of working Provide general assistance to the Going North team and perform ad-hoc tasks with enthusiasm You Stand Out Thanks To Your 3+ years integrated marketing/comms agency experience, with a reputation as a team player Willingness and enthusiasm to travel as needed (e.g., occasional interstate shoots) Proven history of managing and building rapport with clients and stakeholders Resilience and a positive, solutions-focussed mindset – you bring clarity to chaos Proactive and self-motivated with a do-it-now attitude Ability to navigate difficult conversations and get things back on course Superior time management and organisational skills with exceptional attention to detail Confidence to interact well with people on personal and professional levels Experience working with government agencies and departments is highly favourable Adobe Creative Cloud or video editing experience is a plus but not required Permanent location in Darwin, or willingness to relocate for the role Our Culture Best described by our values, which guide how we interact with peers, partners and clients: Eyes on culture. We connect clients to culture and current affairs, immersing ourselves in the communities we serve. We turn up. In a presentation. At a launch. At an event. In a WIP. For our clients and teammates, every day. We roll with the punches. The work is unpredictable; we do our best work when challenged. We keep it real. We strip away the BS and build trusting relationships through knowledge, transparency, and authenticity. It\'s in our hands. We take responsibility, stay ahead, and push beyond our comfort zone. What You Can Expect From Us Interesting, exciting, and challenging work with an enviable list of clients Multiple trips to remote areas of the NT Support, guidance, and growth including an annual learning and development budget Fortnightly “Bolster Uni” sessions with internal and external speakers Class Pass credits and access to Masterclass online training Employee Assistance Program (EAP) services including counselling and wellbeing resources Progression – recognition and reward for your efforts Going North values diversity and nurtures the uniqueness of our team and the individuals who make us stronger. We encourage candidates from diverse and/or minority backgrounds to express their interest. Our team is excited to share our experience, share our space and share the mic. We believe in creating a working environment where each individual can bring their full self to work and is valued for their unique contribution. #J-18808-Ljbffr