Injury Management Specialist

Injury Management Specialist - Workers Compensation Introduction At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. Overview Gallagher Bassett (GB) is Australia and New Zealand’s premier third‑party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self‑insured organisations, and are part of the global risk‑management and insurance group Arthur J. Gallagher & Co. Life at GB is an adventure—fast‑paced, unpredictable, challenging and deeply rewarding. It is social and engaging, underpinned by The Gallagher Way, the values lived daily by our people. We offer flexible working options, supportive learning and career pathways, and ongoing access to training and development. We invest in our people through strong succession planning and a number of mentoring programmes. We have introduced dedicated specialist hubs within our claims functions, including injury management for workers and clients. We are excited to announce new Injury Management Specialist opportunities, commencing ASAP at CBD or Parramatta branches. You will report to the Injury Management Services Lead and join a collaborative team of specialists who provide advice, quality assurance, coaching to our claims teams, and contribute to best‑practice injury‑management support. How You'll Make An Impact Support claims teams across injury‑management activities, including treatment and recovery strategies, injury‑management planning, treatment provider liaison, etc. Provide coaching to claims teams around best‑practice injury‑management, feedback and training. Collaborate with claims teams and broader specialist functions, including Return to Work, Mental Health and Technical Support. Participate in a range of operational projects and business initiatives. About You Previous experience as an Injury Management Specialist within an insurer setting, including workers’ compensation, CTP, etc. Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc. Strong coaching ability, with an approachable attitude. Exceptional time‑management and organisational skills. Highly developed communication skills, with the ability to engage at all levels of an organisation. A strategic mindset and approach to work. A strong sense of team and collaboration. A resilient attitude. Compensation and Benefits On top of a competitive salary, great teams and exciting career opportunities we also offer a wide range of benefits. Minimum core benefits you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers And more… We Value Inclusion and Diversity Inclusion and diversity (I&D) is a core part of our business, and it is embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr