Injury Management Specialist

Injury Management Specialist - Workers Compensation Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Overview Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self‑insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure — fast paced, unpredictable, challenging, and deeply rewarding. It is social and engaging with a unique positive culture underpinned by The Gallagher Way. In addition to flexible working options, we also offer supportive learning and career pathways, ongoing training, and career development, strong succession planning, and several mentoring programs. We are excited to announce a number of new Injury Management Specialist opportunities, commencing ASAP at either the CBD or Parramatta branches, offering a work‑life balance you earn. Reporting to the Injury Management Services Lead, you will join a collaborative team of Specialists, providing advice, quality assurance, and coaching to our Claims teams, and contributing to our best practice injury management support. How You’ll Make An Impact Support claims teams across injury management activities, including treatment and recovery strategies, injury management planning, and treatment provider liaison. Provide coaching to Claims teams around best‑practice injury management, feedback and training. Collaborate with Claims teams and broader specialist functions, including Return to Work, Mental Health and Technical Support. Participate in a range of operational projects and business initiatives. About You Previous experience as an Injury Management Specialist within an insurer setting, including workers compensation, CTP, etc. Tertiary qualifications in allied health such as exercise physiology, physiotherapy, nursing, etc. Strong coaching ability, with an approachable attitude. Exceptional time management and organisational skills. Highly developed communication skills, with the ability to engage at all levels of the organisation. A strategic mindset and approach to work. A strong sense of team and collaboration. A resilient attitude. Compensation and Benefits On top of a competitive salary, great teams and exciting career opportunities, we offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level. These may improve further. 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave. Novated Leasing opportunities. Two paid volunteer days annually. Health Insurance Discounts with our Group Insurance Plan. Employee Stock Purchase Program. Paid parental leave. Other Benefits Include Flexible and hybrid work arrangements. Mental Health and Wellbeing Support for yourself and immediate family members. Employee Recognition Awards and Service Milestone Recognitions. Peer Support Program. Annual flu vaccinations. Access to Reward Gateway – discount offers at over 350 retailers. And more. We Value Inclusion and Diversity Inclusion and diversity (I&D) is a core part of our business and is embedded into the fabric of our organization. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status or any other characteristic protected under applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Seniority Level Not Applicable Employment Type Full‑time Job Function Human Resources Industries Insurance How to Apply Click on Apply for this Job. To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr