Client Service Manager
vor 17 Stunden
Overview Client Service Manager role with Loan Market Group based in Richmond, VIC, AU. Full-time position offering $75,000 – $85,000 + super per year. Hybrid work arrangement in Richmond, Melbourne VIC area. About Us At Loan Market, we’re passionate about helping clients achieve their financial goals through expert advice and personalised service. As one of Australia’s largest and most recognised broker groups, we combine the strength of a trusted national brand with the care and commitment of a local business. Our culture is collaborative, supportive, and focused on achieving outstanding results while ensuring a strong work‑life balance. About the Role We’re seeking an experienced Client Service Manager with solid credit knowledge and end‑to‑end loan processing expertise. This is a hands‑on role for someone who has worked in a mortgage brokerage and can confidently manage the full lending process – from credit proposals and serviceability assessments to lodgement in AOL and settlement. You’ll be an essential part of a high‑performing, close‑knit team where your ability to work independently and deliver exceptional client outcomes will be highly valued. Responsibilities Client Support: Coordinate and confirm client appointments, conduct discovery calls, manage broker diaries, and follow up on documentation before and after meetings. Deal Support: Assist with pricing and valuations, prepare files for credit, manage fixed rate tasks, oversee settlement and approval processes, and keep CRM records up to date. Client Care & Retention: Conduct regular rate review calls, arrange client review appointments, and support client gifting and referral programs. Office & Admin Management: Oversee office supplies and upkeep, manage business expenses, coordinate meetings, and help celebrate team milestones. Executive Support: Manage the Director’s emails and calls, maintain filing systems, and ensure compliance through monthly file audits. About You / Qualifications Minimum 2 years’ experience in a similar role within a mortgage brokerage (loan processing, settlements, client services, credit management) Strong knowledge of credit policy, serviceability, and AOL lodgements Confident working independently and managing your own pipeline High attention to detail and strong communication skills Proficient in MyCRM (or similar broker platforms), Microsoft Office, and G Suite Proactive, solutions‑focused, and a genuine team player Additional Notes Ready to join a business that truly values your experience? Please apply and we’d love to connect with you. This is a role with Loan Market Group, not with Hatch. #J-18808-Ljbffr
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Manager Client Services
vor 2 Wochen
City of Melbourne, Österreich MLC Asset Management VollzeitManager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...
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Manager Client Services
Vor 7 Tagen
City of Melbourne, Österreich Mlc Asset Management VollzeitManager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...
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Manager Client Services
vor 2 Wochen
City of Melbourne, Österreich IOOF Holdings Limited VollzeitLead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...
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Manager Client Services
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City of Melbourne, Österreich Ioof Holdings Limited VollzeitLead continuous improvement to lift team performance and client outcomesPermanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...
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Manager Client Services
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City of Melbourne, Österreich Insignia Financial VollzeitMake your move. Make your mark. Lead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and...
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Client Services Manager
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City of Melbourne, Österreich ACS Property Services VollzeitACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being customer‑centric, constantly innovating, and fostering a spirit of unity – where we work as one team, one family....
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City of Melbourne, Österreich Auto VollzeitOverview At Zella Money, we're redefining mortgage broking, making finance simple, accessible, and tailored to each client's needs. We’re a team of passionate experts dedicated to delivering exceptional service and financial solutions that empower Australians to achieve their property goals. We’re looking for a Client Service Manager (CSM) to join our...
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Client Services
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Client Services Manager
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City of Melbourne, Österreich Maddern Financial Advisers VollzeitBased in Malvern 3144, Maddern Financial Advisers provide specialised focus and integrated financial advice to small‑medium business owners and successful career professionals. We hold our own AFSL and are a fee‑for‑service business. Our well‑established firm has a great team culture and has won several awards over the years. Our loyal client base is...
