Modernization Delivery Practice Manager, AWS Professional Services Public Sector

Modernization Delivery Practice Manager, AWS Professional Services Public Sector AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Modernization ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You’ll leverage your AI First, IT and Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. Key job responsibilities Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceeding customer satisfaction targets Basic Qualifications 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience Experience in direct people management, leading a team of consultants Experience with customer relationship management, especially C-suite level customer engagement 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience Preferred Qualifications Experience integrating AWS cloud services with on-premise technologies such as Microsoft, IBM, Oracle, HP, SAP Experience with design of modern, scalable delivery models for technology consulting services AWS Associate level certification or AWS Certified Cloud Practitioner About The Team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Benefits Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Acknowledgement Of Country In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Equal Opportunity Employment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Consulting, and Engineering Industries IT Services and IT Consulting #J-18808-Ljbffr